Responsibilities

• Manage the day-to-day operational execution of client programs, retail activations, experiential marketing campaigns, and field initiatives.
• Coordinate cross-functional teams, vendors, agency partners, and field staff to ensure projects are delivered on time and within scope.
• Develop and maintain project plans, timelines, documentation, meeting recaps, and status updates while keeping stakeholders informed.
• Monitor project milestones, budgets, staffing, deliverables, and operational risks, proactively identifying issues and recommending solutions.
• Support activation logistics, including vendor coordination, staffing, inventory, reporting, and market readiness.
• Track program performance and analyze operational data to identify trends, opportunities, and areas for improvement.
• Prepare accurate reports, dashboards, and project documentation that support client communication and leadership decision-making.
• Ensure consistent use of project management tools, reporting systems, and operational processes across teams.
• Collaborate with Finance, Analytics, Technology, Account Management, and field leadership to improve workflows and operational efficiency.
• Identify process improvements that enhance execution quality, reporting accuracy, and overall client satisfaction.

Requirements

• Bachelor's degree in Business, Marketing, Communications, Operations, or a related field preferred.
• 4–6 years of experience in project management, client operations, field marketing, experiential marketing, agency operations, or related roles.
• Proven ability to manage multiple projects simultaneously while balancing competing priorities and deadlines.
• Experience coordinating cross-functional teams, vendors, clients, and external partners.
• Strong project management, organizational, and problem-solving skills with exceptional attention to detail.
• Experience using project management platforms (such as Monday.com), Microsoft 365, SharePoint, CRM systems, and reporting tools.
• Comfortable analyzing operational data and preparing reports that support business decisions.
• Excellent written and verbal communication skills with the ability to build strong relationships across all levels of an organization.
• Self-starter who thrives in a collaborative, fast-paced environment and continuously looks for ways to improve processes.
• Willingness to travel occasionally to support client meetings, market visits, field activations, and training as needed.

Benefits

• Health & Wellness: Comprehensive medical, dental, and vision coverage to support you and your family
• Unlimited Paid Time Off: Generous flexibility to support work-life balance and personal well-being
• Paid Holidays: Company-observed holidays to ensure time to recharge and disconnect
• Equipment Provided: Company-issued computer/tools to set you up for success
• Growth Opportunities: Clear paths for professional development, skill-building, and internal mobility
• Innovative Work Environment: Collaborate with high-performing, creative teams in a fast-paced, supportive culture
• Referral Bonus Program: Earn rewards for bringing great talent into the organization