Responsibilities

• Oversee campaign execution, quality assurance, stakeholder communication, and project delivery.
• Coordinate campaign collateral, manage multiple projects simultaneously, ensure compliance requirements are met, and serve as a key point of contact between clients and internal teams.
• Serve as the primary point of coordination for marketing collateral and campaign execution.
• End-to-end management of creating, reviewing, approving, and deploying FCRA-compliant firm offers of credit through email and direct mail channels.
• Excel at project management, client communication, quality assurance, and process execution.
• Deliver proactive, high-quality client service.
• Demonstrate ownership from project kickoff through deployment
• Ensure all client-facing collateral undergoes documented QA review before delivery.
• Ensure 100% of client-requested revisions are reviewed and incorporated before resubmission.
• Acknowledge client emails and inquiries within one business day.

Requirements

• Bachelor’s degree in Marketing, Communications, Business Administration, Project Management, or related field preferred.
• 3+ years of experience in Client Success, Account Management, Marketing Operations, Campaign Management, Project Management, Production Management, or Marketing Coordination.
• Experience working directly with external clients and managing multiple client projects simultaneously.
• Demonstrated success coordinating projects with multiple stakeholders while meeting deadlines and maintaining quality standards.
• Experience managing revisions, approvals, and production workflows for marketing campaigns or client deliverables.
• Strong written and verbal communication skills.
• Exceptional organizational skills and attention to detail.
• Experience using Monday.com, Jira, or similar project management platforms.
• Proficiency with Microsoft Office including Excel, Word, PowerPoint, and Outlook.

Preferred

• Experience supporting financial institutions, fintech companies, marketing agencies, or other regulated industries.
• Experience with email marketing platforms and campaign deployment processes.
• Experience coordinating direct mail campaigns or print production workflows.
• Experience with Beefree, Mailgun, HubSpot, Salesforce Marketing Cloud, or similar technologies.
• Familiarity with compliance-driven marketing environments.

Benefits

• Remote work environment.
• Professional development and career growth opportunities.
• Opportunity to work with a growing fintech company serving banks and credit unions nationwide.