Responsibilities

• Manage a portfolio of strategic client accounts, supporting initiatives that drive growth, collaboration, and high-quality service delivery.
• Partner with Client Team Leaders to develop and implement client strategies focused on expanding relationships, increasing engagement, and driving profitable revenue.
• Help create and execute annual client development plans with clear goals, timelines, and accountability.
• Identify growth opportunities, facilitate cross-practice collaboration, and coordinate introductions to expand service offerings.
• Organize and participate in client team meetings, including preparing agendas, capturing key takeaways, and tracking follow-up actions.
• Gather and analyze client intelligence, including business priorities, market dynamics, competitive landscape, and key decision-makers.
• Maintain and enhance client dashboards by integrating internal and external data to provide insights into relationship health and growth opportunities.
• Prepare internal and client-facing reports on financial performance, key matters, and business development activity.
• Collaborate with Business Development, Marketing Operations, and Events teams to deliver targeted client initiatives, proposals, and programs.
• Partner with cross-functional teams—including Pricing, Client Service, Innovation, Alumni Relations, and Pro Bono—to enhance client value and strengthen relationships.

Requirements

• Bachelor’s degree required; MBA or JD preferred.
• 6+ years of experience in business or client development within legal marketing.
• Proven ability to manage sensitive information with discretion and professionalism.
• Exceptional writing, editing, and communication skills, with strong attention to detail.
• Strong project management and organizational capabilities.
• Ability to collaborate effectively across teams, practices, and geographies.
• Service-oriented mindset with flexibility, initiative, and the ability to perform under pressure.
• Experience working with senior stakeholders in a partnership environment.
• Strong interpersonal skills, with the ability to build credibility and influence at all levels.
• Results-driven, self-motivated, and able to manage competing priorities effectively.