Client Account Representative
Layton, UT (On-site)
Posted 2 months ago
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Job Description
Oz Marketing is a premier agency in Utah's advertising industry. For 15 years, we've led impactful campaigns and initiatives for a variety of businesses, including those in the automotive, powersports, and financial sectors. Our award-winning team consists of tenured experts as well as visionary creatives who leverage the newest technology and data available to deliver captivating work across all projects.
We are seeking a Client Account Representative to join our business development team as we continue to grow. In this role, you'll be an integral part of bringing on new clients β involved from the very first conversation through signing and into onboarding. Once a new client joins the agency, you become their account representative, guiding them through their marketing and serving as their trusted day-to-day contact.
This role is built for someone who thrives in a client-facing environment, loves the energy of new business, and takes pride in building relationships that last. In addition to bringing on new clients, you'll also serve a portfolio of existing clients β maintaining strong relationships and ensuring their continued success with the agency. Some travel is required. If you're a motivated, results-driven individual with a passion for marketing and sales, we'd love to hear from you!
Responsibilities
- Support New Business Development: Work alongside the business development team throughout the sales process β researching prospective clients, supporting outreach, and contributing to proposals and pitches that win new business for Oz Marketing.
- Prepare and Deliver Marketing Presentations: Help build polished, customized presentations that showcase Oz Marketing's tools and capabilities, and participate in delivering them to prospective clients.
- Be Involved from Day One: Join client conversations early in the process so that relationships, expectations, and strategy carry seamlessly from prospect to signed client.
- Own Client Onboarding: Once a new client signs, take charge of their onboarding β gathering brand assets, setting expectations, building strong marketing campaigns, and ensuring an exceptional first experience with the agency.
- Serve as the Account Representative for New Clients: Become the primary point of contact for newly signed clients, building trusted relationships and delivering exceptional service that positions them for long-term growth with Oz Marketing.
- Prepare and Lead Client Meetings: Conduct regular client meetings and presentations to discuss current campaigns, review performance, and provide actionable insights and recommendations.
- Serve Existing Clients: Maintain and grow relationships with an existing portfolio of clients, delivering consistent service, strategic guidance, and marketing support that keeps them engaged and invested in the agency.
- Collaborate Across Teams: Work with internal creative, digital, and account teams to ensure alignment with each client's vision and goals from day one. Deliver clear briefs so campaigns launch on strategy.
- Grow Client Investment: Identify upsell and cross-sell opportunities as relationships develop, maximizing the value clients receive from our full range of services.
- Track and Report Performance: Report on onboarding milestones, campaign performance, and client satisfaction β demonstrating ROI and driving confidence in ongoing collaboration.
Qualifications
- Marketing, account management, or advertising experience strongly preferred
- Sales experience is a plus β particularly in a client-facing, presentation-driven environment
- Confidence in participating in client meetings and presentations
- Ability to generate excitement around ideas and secure buy-in from clients
- Excellent written and verbal communication skills
- Creativity and adaptability in a fast-paced marketing environment
- Strong organizational skills and attention to detail, especially when managing multiple clients simultaneously
- Willingness to travel as needed
- Bachelor's degree in Marketing, Sales, Business, or a related field preferred, but not required
What We Offer
- In-person, collaborative environment in Layton, Utah
- Growth opportunities in leadership and strategy as our agency expands
- Support for ongoing professional development and certification
- A team-oriented, fast-paced culture where innovation and performance are valued
- 401k Retirement Plan
- Health Insurance
- Dental Insurance
- Life Insurance
- Disability Benefits
- Paid Time Off (up to 3 weeks per year)
Oz Marketing is an innovative, full-service advertising agency. We create engaging and beautiful advertising materials to be used in every marketing channel. We have an outstanding online marketing team that specialize in search engine marketing SEM and optimization SEO. We have an in house production team for making ready-to-air commercials, videos and radio spots. We also have an in-house print shop where we can produce anything from mailers to posters. Whatever your business advertising needs
