Reports To: Lead Client Strategist

Location: Remote Compensation: $40 to $45/hour (contract)

Hours: Part-time, starting at 10 to 15 hours per week with potential for growth

Thavma Consulting is a strategy-first growth and go-to-market consultancy serving veterinary and innovation-driven brands.

We help founders and leadership teams move from scattered marketing activity to clear strategic direction. Our work brings structure to growth, alignment to messaging, and confidence to execution.

We do not start with tactics. We start with clarity.

Our values guide how we work with clients and each other:

Be Strategic: Strategy comes before tactics. Empower Clients: Equip clients with tools and knowledge to succeed. Be Agile: Stay proactive and adaptable. Deliver Excellence: Go above and beyond expectations. Foster Collaboration: Build strong, meaningful relationships.

The Client Account Manager is a hands-on execution role. You will not just coordinate marketing work, you will produce it.

Working closely with the Lead Client Strategist, this role owns the day-to-day execution of marketing initiatives across client accounts: writing and publishing content, building landing pages and emails, producing marketing assets, updating client websites, and keeping every initiative aligned with the client's strategic direction.

This position is for a doer. You will draft, build, publish, and ship real deliverables every week, while keeping communication and workflows organized across multiple accounts.

• Serve as a primary point of contact for day-to-day client communication
• Send weekly status updates to clients summarizing progress, priorities, and needs
• Support preparation and follow-up for client meetings
• Ensure client requests, feedback, and updates are documented and communicated internally
• Maintain clear and proactive communication with both clients and internal team members

• Write and publish blog posts, including turning webinars and podcasts into blog content
• Draft, edit, and format newsletters, emails, and social media content
• Clip and repurpose webinar and podcast recordings into social content
• Ensure all materials align with the client's messaging and brand voice
• Manage content organization and publishing schedules

• Build and publish landing pages for campaigns, webinars, and lead assets
• Make direct website updates: new pages, content additions, formatting, and readability improvements
• Implement on-page SEO, including article and FAQ schema, and request indexing
• Knowledge of SEO, AEO, etc., and how to optimize across client sites

• Build and send email campaigns 
• Execute multi-channel campaigns that pair emails, landing pages, and social content
• Coordinate with internal team members and third-party partners (designers, developers)
• Ensure campaign timelines and deliverables stay on track

• Produce client-facing assets such as case studies, postcards, and event materials
• Help manage and support asset management systems for clients 

• Help execute and coordinate event management for webinars across multiple platforms and multiple teams
• Support for live events on technical logistics

• Monitor and track key marketing performance indicators
• Compile marketing data and produce monthly client reports
• Highlight performance trends or observations for strategist review

• Maintain organized project workflows across client accounts in Monday.com
• Set up client project boards and train client teams on using them
• Track tasks and deliverables, and keep timelines, responsibilities, and deadlines clearly documented across internal and external teams

At Thavma, AI tools are used to support efficiency, research, and content development while maintaining strong human oversight and strategic alignment.

In this role, you may use AI tools to assist with research, drafting content, summarizing information, and supporting marketing analysis. All outputs must be reviewed to ensure they align with brand voice, client strategy, and messaging.

AI is used as a productivity accelerator within a strategy-led, human-directed system. It does not replace professional judgment, strategic thinking, or client insight.

• 4 to 6 years of experience in marketing coordination, account management, or a similar role
• Excellent writing and communication skills
• Hands-on experience publishing content through a website CMS (WordPress or similar)
• Experience building landing pages and email campaigns
• Experience managing social media accounts and blog publishing
• Experience with CRM and marketing automation platforms such as HubSpot or Salesforce (ActiveCampaign experience is a plus)
• Working knowledge of SEO principles, including on-page optimization
• Strong organizational and project management skills
• Ability to manage multiple projects and deadlines
• Motivated self-starter who works well independently

• Experience in a startup, fast paced environment
• Experience using AI tools such as Claude or ChatGPT in a professional workflow
• Familiarity with schema markup and technical SEO basics
• Experience in veterinary, animal health, or healthcare marketing
• Experience with Slack and Google Workspace
• Experience with project management platforms (e.g., Monday.com)
• Basic design sensibility for formatting assets and web pages