Chief of Staff, Content

Responsibilities

• Manage and continuously improve the CCO Org operating rhythm, including timely review and action of key performance indicators (KPIs)
• Partner with executive-enabling function - People, Finance, Administration - to drive CCO's strategic change and improvement initiatives org-wide
• Drive the strategic and operational planning system for the CCO organization, defining and continuously improving processes that enable the CCO to effectively and efficiently manage their large team with ongoing visibility into results and impact
• Oversee a portfolio of strategic projects, structuring and driving to completion complex, ambiguous initiatives, steering large, cross-functional projects, and building consensus with senior leadership across the organization
• Lead employee engagement strategy, in collaboration with People Business Partner, crafting initiatives that foster a positive, inclusive, and dynamic work environment. Plan and execute internal communications within the team, ensuring that all team members are informed, aligned, and motivated
• Create cross-functional connections between the principal’s org and adjacent functions to accelerate decision-making and remove friction
• Facilitate strategic meetings, ensuring alignment and clarity on objectives, and drive follow-through on action items. Represent the CCO in certain cross-functional meetings and projects, advocating for their priorities and ensuring alignment with overall company strategy
• Build and develop relationships with the CCO's direct reports and other individuals in critical roles - providing an unbiased ear - to understand the need and opportunities in existing ways of working and helping define new strategies to address

Requirements

• 12-15 years in a business or executive management role
• In-depth experience driving results in a Content organization
• Extremely versatile, dedicated to efficient productivity
• Experience defining, planning, and driving top-level strategic initiatives
• Excellent communicator in written and verbal form
• Demonstrated experience organizing and directing multiple teams and departments
• Proven track record of data-driven approach to complex decision-making

Preferred

• Master’s degree in Business Administration or similar field
• Experience with data analysis
• Experience with budget management
• Consulting experience with a focus on operations management
• Proven success in a project management role
• Nimble business mind with a focus on developing creative solutions
• Strong project reporting skills, with a focus on interdepartmental communication