Responsibilities

• Global Revenue Leadership: Define and reach our global revenue growth goals as determined together with the CEO and board. Coordinate and align Marketing, Partnerships, Sales, and Business Development efforts into a single, cohesive growth engine.
• Scaling the Revenue Org: Lead the charge in more than doubling the revenue organization in headcount, designing a global structure that remains agile as we scale.
• Strategic Deal Involvement: Move beyond "oversight" to actively coaching leadership on deal play. You will help navigate complex stakeholder landscapes, including alignment with owners, investors, and boards for our Enterprise opportunities.
• Elevating the Narrative: Grow the importance of "Business Value Selling" – positioning vivenu not just as a tool, but as the essential revenue-focused operating system for live entertainment.
• Holistic GTM Strategy: Sharpen our value proposition to reflect the industry’s unique complexities, moving beyond a generic SaaS narrative.
• Modern Tech Stack Mastery: Ensure the team is equipped with, and fluent in, a modern AI-powered tech stack that drives speed, transparency, and data-informed decision-making.
• Global Coherence: Co-create and lead a unified global sales strategy that respects regional and vertical nuances while maintaining the "vivenu standard" of excellence.
• Segment-Specific Expertise: Refine our transition toward a sophisticated, segment-specific approach, driving a consistent increase in average ACV and securing high-value customers in our core verticals.
• Autonomous Pod Structure: Build and empower sales pod structures with the right level of autonomy to navigate local market dynamics while remaining aligned with global goals.
• Mission-Critical Trust: Lead with the professional gravity required for a trust-focused industry. You will ensure that every enterprise interaction is individualized, acknowledging that ticketing is the heartbeat of our customers' digital ecosystems.

Requirements

• 5 years of experience as a CRO in a high-scale SaaS organization.
• The Vertical Specialist: Proven track record in Vertical SaaS. You understand that in this space, winners provide the "Operating System" that sits at the heart of the business.
• Global Scaler: Successfully built and managed teams across North America and Europe, navigating the cultural nuances required to win on both continents and continue to scale from there.
• Analytical Mindset & High-Performance Culture: You move with urgency, embrace an iterative "fail fast, learn faster" mentality, and thrive in an environment where speed is a competitive advantage.
• Ecosystem Thinker: Recognizes ticketing as the most critical digital business decision for our customers and understands how to sell into a diverse, passionate industry where the product sits at the core of fan engagement and revenue generation.
• Intellectual Agility: Navigate the complexities of a highly nuanced industry with sharp analytical precision. You will master our sales frameworks with speed, deciphering intricate industry politics and stakeholder dynamics to drive immediate strategic impact.