Chief Marketing Officer

Spartanburg, SC (Hybrid)

$100K/yr – $550K/yrDirector/ExecutiveFull time

Posted 2 months ago

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Job Summary

Drive enterprise marketing leadership for a franchised restaurant brand at a senior level to grow guest traffic, frequency, and franchisee confidence.

  • Own marketing strategy and cross-functional calendar to generate traffic and returns.
  • Must-have: Significant senior marketing leadership experience in franchised or consumer brands.
  • Standout: Executive-level influence across CEOs, boards, franchise owners, and cross-functional teams.

Job Description

Responsibilities

  • Enterprise Growth Strategy: Lead the marketing strategy for Denny's with accountability for brand relevance, profitable guest traffic, frequency, marketing effectiveness, and franchisee confidence.
  • Partner with executive leadership to ensure marketing directly supports enterprise growth priorities and restaurant-level performance.
  • Brand, Guest, and Commercial Growth: Strengthen Denny’s position as America’s Diner while building greater relevance with today’s guests.
  • Own media, digital, loyalty, CRM, guest insights, social, creative, partnerships, and guest-facing communications to drive traffic, engagement, and long-term brand value.
  • Menu, Value, and Traffic Generation: Partner cross-functionally with Product Development, Operations, Finance, and franchise leadership to build a commercial calendar that creates compelling reasons for guests to visit and return.
  • Ensure menu innovation, promotional strategy, and value positioning support both guest demand and franchisee economics.
  • Franchise and Field Alignment: Lead marketing in a fully franchised environment by building trust with owners, strengthening local market activation, and ensuring marketing initiatives are operationally executable across the system.
  • Translate enterprise strategy into clear field-ready action.
  • Performance, Analytics, and Digital Capability: Advance CRM, loyalty, digital engagement, first-party data, and performance analytics.
  • Establish KPIs tied to guest acquisition, retention, traffic, sales, and return on marketing investment.

Requirements

  • Significant senior marketing leadership experience
  • Deep experience in franchised, multi-unit restaurant, hospitality, or consumer-facing brands
  • Proven success driving traffic, guest frequency, brand relevance, and profitable growth
  • Strong expertise across brand, digital, loyalty, CRM, media, analytics, and franchise marketing
  • The executive presence to influence CEOs, boards, franchise owners, operators, and cross-functional leadership teams

Benefits

  • Relocation assistance provided
  • Hybrid schedule (4 days onsite / 1 remote)
Denny's logo

Denny's

We're America's Diner and we love to feed people - body, mind and soul.

Founded in 1953
Spartanburg, South Carolina, USA
26K employees