Casino Marketing Specialist

Las Vegas, NV (On-site)

Salary Not AvailableMid Level2+ years expFull time

Posted 3 months ago

Job Summary

Drive revenue by engaging casino guests via daily outreach to convert bookings and promote events.

  • Own daily outreach to unassigned, inactive, and active guests to convert into room reservations.
  • Must-have: Excellent communication and multi-tasking skills with English fluency.
  • Standout: Active participation in casino events with cross-team collaboration.

Job Description

Responsibilities

  • The primary function of the Casino Marketing Specialist will be to drive revenue by engaging unassigned, inactive, and active casino guests through daily phone and email outreach.
  • This role is responsible for promoting upcoming and current bookings, casino special events, tournaments, promotions, offers, and shows, with a strong focus on converting these communications into future room reservations.
  • The Casino Marketing Specialist will also attend and actively participate in casino events and tournaments to support guest engagement and revenue growth.
  • Consistently deliver positive, courteous and professional guest service in all interactions with guests and fellow employees.
  • Verify phone numbers, mail and email addresses.
  • Safeguard the confidential information of all employees, department, player, and company records.
  • Understand current comp guidelines, hotel comp rates to apply to future room reservations.
  • Maintain a full knowledge of all upcoming special events, special promotions, shows, tournaments and play criteria required for invitations to such functions.
  • Have knowledge of other Golden Nugget casinos in the company for property referrals if necessary
  • Establish and maintain a positive rapport with co-workers and other departments.
Golden Nugget Las Vegas logo

Golden Nugget Las Vegas

3.0 Glassdoor

The Golden Nugget Las Vegas is the most luxurious resort on the Fremont Street Experience, and consistently receives critical acclaim for exceeding customer expectations. The Golden Nugget now offers more than 2,400 deluxe guestrooms and suites; a high-energy casino featuring the most popular slot and video poker machines, table games, race and sports book, and poker room; nightly entertainment with master impressionist and comedian Gordie Brown; world-class restaurants such as Grotto Italian Ristorante, Vic & Anthony’s Steakhouse, Claim Jumper and Cadillac Mexican Kitchen and Tequila Bar; a luxury spa and salon; and The Tank, a year-round outdoor swimming pool complete with a 200,000 gallon, live shark aquarium and the new H20 poolside lounge. Since 2005, the Golden Nugget Las Vegas has made more than $300 million in upgrades, renovations and expansions under Landry’s, Inc, introducing first-class accommodations, exquisite dining options and fun-filled entertainment venues. Throughout the upgrades, the Golden Nugget Las Vegas unveiled the Rush Tower in 2009, brought Las Vegas its first Chart House Restaurant and introduced a beautiful new pool, The Hideout, as well as expanded the gaming, entertainment and retail options at the luxury resort. In 2014, the Golden Nugget invested $15 million in renovating the Gold Tower adding modern designs consistent with the upscale Rush Tower and invested $6.5 million transforming the Conference Center into a modern business space. Rounding out 2015, the Golden Nugget completed a $800,000 renovation of the Spa and Salon transforming into the most luxurious getaway downtown.Hotel reservations and additional information are available by calling 800-634-3454 or by visiting online at www.goldennugget.com.

Founded in 1946
USA
710 employees
46% recommend to a friend
50% CEO approval

Traffic Signals

Monthly Visitors
367.5K
Monthly Google Ads Budget
$36.5K
Traffic Source Mix
Search
48.3%
Direct
37.8%
Referral
10.9%
Social
1.3%
Paid
1.6%

Headcount Trend

Current headcount: ~710

Recent News

Golden Nugget Las Vegas logo

Casino Marketing Specialist

Golden Nugget Las Vegas · Las Vegas, NV · On-site