Responsibilities

• Visual Strategy & Campaign Design (80% LIVE Focus) - Lead the end-to-end design execution for LIVE revenue and operational campaigns, including in-app banners, landing pages, and social promotional assets.
• Develop visually engaging educational materials for both gifters and creators to simplify complex product features and LIVE best practices.
• Ensure all creative assets align with brand standards while being tailored to the specific nuances of the USDS LIVE market.
• Cross-Vertical Support (20% Local Services) - Provide design resources for the Local Services sector, focusing on merchant-facing collateral and localized campaign templates.
• Adapt successful design frameworks from the LIVE vertical to pilot programs within Local Services to drive consistency.
• Campaign Execution & Optimization - Collect and analyze qualitative feedback on creative performance, iterating on designs based on user engagement data.
• Manage the "Campaign Library," ensuring all educational and promotional templates are accessible and up-to-date for local operations teams.

Requirements

• Visual Storytelling: Ability to translate complex campaign rules into simple, beautiful, and educational visuals.
• Strategic Execution: Moving beyond "making things look good" to understanding how design drives business KPIs (revenue, retention, and education).
• Agility & Multitasking: Comfortably balancing a heavy workload for LIVE while maintaining quality for Local Services projects.
• Proven experience in graphic design, visual communications, or a related field (portfolio required).
• Proficiency in industry-standard design tools (Figma, Adobe Creative Suite, Canva, etc.).

Preferred

• Experience in the livestreaming, e-commerce, or short-video industry.
• Prior experience in "Design Ops" or roles that bridge the gap between creative and operations.

Benefits

• Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others.
• Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
• The Company reserves the right to modify or change these benefits programs at any time, with or without notice.