Responsibilities

• Administrative Support and Office Management
• - Provide daily, weekly, and seasonal administrative duties, including reporting, parent communication, and customer service tasks.
• - Support the team of Directors through various office management and reporting tasks.
• - Be present during office hours at Camp Greenville as assigned by the supervisor.
• Communication & Outreach
• - Ensure exceptional customer service to camp families, staff, and visitors.
• - Responds to all members and community inquiries and complaints in a timely manner.
• - Develop and maintain communication for things like recruitment events, camp tours, Newsletters, in open house family tours etc.; and develop and maintain relationships with summer staff and camper parents.
• - Follow all communication protocols, including office and desk work, timely message return, meeting deadlines for form submission, and appropriate phone, internet, and radio communication.
• - Handle confidential information in a private and professional manner.

Requirements

• Bachelor’s Degree or equivalent experience in a field compatible with the mission and work of the YMCA
• One (1) year of experience in administrative tasks, communications and customer service
• Six (6) months to one (1) year of overnight summer camping experience
• Current certification or ability to complete CPR, 1st Aid, AED training
• Valid driver’s license and ability to meet the minimum requirements of the YMCA insurance carrier
• Professional experience working with varied groups including children, adolescents, college students, adults, parents, teachers
• Must have good interpersonal, public relations and communications skills, including the ability to make oral presentations.
• Must be able to effectively work with and motivate other staff and volunteers
• Ability to respond to safety and emergency situations.
• Incumbent must complete mandatory training of New Staff Orientation, BBP/Child Abuse Prevention and CPR/First Aid/AED training within 30 days of employment.

Preferred

• Social media & Digital Marketing experience preferred
• Experience with camp registration platforms and apps like Campminder, CampBrain, Campsite, etc. and/or customer management platforms preferred
• Ability to speak two or more languages is preferred.
• Microsoft Office skills preferred

Benefits

• Access to your Earned Wages before scheduled Pay Days!
• 12% Retirement Contribution, once fully vested
• 403b Retirement Savings Plan
• Separate Paid Sick and Vacation Leave
• Medical Benefits
• Company Paid Dental, Vision, and Life Insurance
• 11 Company Paid Holidays
• Household Membership to the YMCA of Greenville
• 50% Discount on Programs, including Childcare, Sports, Aquatics, and Personal Training
• Housing is provided for this position only during the summer, peak programming season.