Responsibilities

• Advertising Coordination & Continuity
• Maintain advertising deliverables, campaigns, and vendor coordination on an ongoing basis, including providing coverage during team absences.
• Business Retention Marketing
• Coordinate the strategic marketing effort for Business Retention alongside the Director.
• Translate campaign timing and customer segments into campaigns and hand creative to Marketing for execution.
• Project Coordination
• Manage concurrent customer-impacting initiatives, including:
• Project trackers
• Timelines
• Cross-functional sequencing

Requirements

• Bachelor's degree in Marketing, Business Communication, or a related field—or an equivalent combination of education and experience.
• 2+ years coordinating or managing cross-functional projects, ideally involving customer-impacting initiatives with multiple stakeholders and timelines.
• 1+ year of experience in a marketing or advertising role, with hands-on experience taking campaigns from strategy through creative execution.
• Demonstrated proficiency with project-tracking and reporting.
• Comfort working with customer data.
• Experience with CRM and/or billing systems preferred, including Salesforce and/or iCOMS.
• Cross-functional project coordination or program management
• Marketing strategy and execution coordination
• Data-informed decision-making
• Clear and effective communication