Business Relationship Manager for Telecom & Media
Edison, NJ (On-site)
Posted 2 weeks ago
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Job Description
This position is part of TCS’s Industrial Autonomy and Engineering ( IAE) Service Line, focusing on Managing a large relationship, ensuring Customer Delight and mining account for driving business growth for Communication and Media Customers. The candidate would build excellent Client Relationship, manage program expectations in collaboration with Delivery teams, engage in account mining activities to enable growth as per expectations and build partnerships for services spanning Network & Device Engineering, OTT Platform, SW Platforms, Cloud, data & AI. The ideal candidate will have over 13 years of industry experience shaping proposals, building strong client relationships, managing Account level P&L, Opportunities mining and shaping proposals while collaborating with cross-functional teams to create business opportunities and enhance value for clients.
Key Responsibilities
- Lead, Grow and Manage - Network & Device Engineering, OTT Platform, SW Platforms, Cloud, data & AI.
- Engage senior client executives in device engineering based on open-source platforms, IT & Business leaders, and procurement stakeholders to build long-term partnerships.
- Strategic thinker with strong consultative selling skills and the ability to build long-term client relationships.
- Engage senior client executives in Network core services, IOT platform & data center.
- Monitor account performance, lead business reviews, and support relationship management to expand service footprint, specifically in a Large Relationship.
- Drive account mining, identify opportunities towards pipeline development and manage sales cycles to closure, contributing to revenue growth and market expansion positioning IAE services to prospective and existing clients.
- Build and maintain account maps, identify high-potential opportunities, and strategize go-to-market plans with technical and sales leadership.
- Represent the company at industry events and build visibility through thought leadership and client engagements
- Strong domain experience in Telecom & Media
- Proven Account Management and Client relationship experience in US Region, specifically in managing a large relationship
- Exceptional communication and stakeholder management skills.
- Bachelor’s in engineering/ Master in Engineering / Master in Business Administration with 13+ years of experience with at least 5+ years of large relationship and account management
- Experience and deep domain knowledge in Telecom & Media
- Experience of positioning offerings, developing and presenting proposals, value propositions, business cases and complex deal structuring.
- Strong technical skills with ability to engage customers with “consultative selling” is e ssential.
- Ability to understand market/customer needs and work with solution teams to help develop innovative solutions for the industry.
Tata Consultancy Services
Tata Consultancy Services (TCS) is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys since its inception in 1968. Our consulting-led, innovation-driven services help businesses evolve as perpetually adaptive enterprises, staying ahead in an ever-changing digital landscape. Recognized for excellence in software development, we rapidly apply and scale new technologies, driving long-term value and scalable transformation. Many of these relationships have endured for decades, navigating every technology cycle from mainframes in the 1970s to Artificial Intelligence today. A part of the Tata Group, India’s largest multinational business group, TCS has a highly skilled workforce of over 607,000 consultants in 55 countries and 180 service delivery centers across the world. Caution against fraudulent job offers: TCS doesn’t charge any fee throughout the recruitment process. Refer here: https://www.tcs.com/careers/india/recruitment-fraud-alert
