Responsibilities

• Courier Operations & Administration: Help manage daily courier and logistics paperwork; Support with driver documents, job sheets, delivery notes and internal records; Coordinate daily activity between drivers, clients and management; Prepare emails, reports and internal updates; Track jobs, performance, leads and client information using spreadsheets and internal systems; Provide clear daily updates on operations, staff performance and client activity; Support future planning for transport growth, new clients and contracts
• Sales & Business Development: Make cold calls to potential courier and transport clients; Follow up with new leads and existing business contacts; Visit potential clients in person to introduce our courier services; Help build relationships with businesses that use vans, lorries or regular deliveries; Support partnership building, client onboarding and deal-making; Represent the company professionally in meetings, calls and site visits
• Marketing & Content: Create and manage social media content for courier, logistics and service-based businesses; Help produce posts, reels, adverts and campaign ideas; Assist with basic graphic design using Canva or similar tools; Support video content creation and editing; Bring creative ideas for growing the company brand and attracting new clients
• Field Work: Visit clients, sites, depots and business locations when required; Carry out checks on standards, service quality and operations; Support B2B outreach, including door-to-door visits to businesses; Help with client onboarding and contract support in the field

Requirements

• Full UK clean driving licence, essential
• Own car preferred, although company vehicles and fuel may be provided when required
• Ability to commute to Derby or relocate
• Basic knowledge of Microsoft Office or Google Workspace
• Good phone, email and in-person communication skills
• Confidence speaking with business owners, clients and drivers
• Ability to work independently with minimal supervision
• Strong organisation skills and attention to detail
• Previous experience in courier, logistics, sales, marketing or operations is helpful, but not essential
• Hands-on approach to multi-tasking in a fast-moving environment
• Willingness to travel regionally as needed

Preferred

• Diploma of Higher Education (preferred)
• Social media, graphic design, video editing or Canva skills are highly desirable

Benefits

• Company events
• Company pension
• Performance bonuses
• On-site parking