Brand Marketing & Communications Associate

Charlotte, NC (On-site)

Salary Not AvailableEntry LevelFull time

Posted 3 months ago

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Job Summary

Drive in-person brand engagement and sales support in a retail setting with tailored recommendations and professional brand representation.

  • Own face-to-face interactions and present tailored service options.
  • Must-have: Experience in customer-facing roles and strong communication.
  • Standout: Retail-brand representation with integrity and teamwork.

Job Description

Responsibilities

  • Collaborate with leadership to stay up-to-date on client products, services, and promotions
  • Communicate product value clearly and confidently during face-to-face customer interactions
  • Address customer questions and concerns with professionalism and a solutions-focused approach
  • Present tailored service recommendations based on customer needs
  • Maintain confidentiality when handling sensitive customer information
  • Provide feedback to improve processes and enhance overall customer experience
  • Represent client brands with a high level of professionalism in a retail setting

Requirements

  • Experience in customer-facing roles (sales, marketing, or retail preferred)
  • Strong communication and interpersonal skills
  • Comfortable in face-to-face, sales-focused environments
  • Tech-savvy and adaptable to new tools and systems
  • Strong organizational and time management skills
  • Team-oriented with a positive, collaborative mindset
  • High level of professionalism, integrity, and emotional intelligence