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Assembled

Brand Designer

San Francisco, CA (On-site)

$150K/yr – $190K/yrSenior Level5+ years expFull time

Posted 4 months ago

Job Summary

Own brand design and the end-to-end visual engine for a fast-scaling product, with a focus on clean clarity over hype, and build AI-native design systems that scale creative output without sacrificing quality.

  • Brand and Creative Ownership: translate positioning into crisp, credible visuals for CX and support leaders, and ensure consistency across web, email, events, and collateral.
  • Systems and Automation: create templates, component libraries, and automated production flows to free time for high-leverage experimentation and concept work.
  • Campaign and Launch Leadership: lead campaigns, product launches, and events from concept through execution with a hands-on, ownership-first style.

Job Description

Responsibilities

  • Own Assembled's visual identity within the marketing context: brand system, design language, typography, color, motion, and everything in between
  • Design and art-direct core marketing materials: website, email campaigns, event assets, ads, swag, sales collateral, and more
  • Build AI-native design systems, including templates, design files, component libraries, and guidelines that AI tools and teammates can execute from reliably
  • Automate repeatable production tasks (asset resizing, templated collateral, social variants, email layouts) so your time stays focused on higher-order creative work
  • Translate positioning and messaging into creative that resonates with CX and support leaders who are skeptical of hype and respond to clarity
  • Lead creative on campaigns, product launches, and events from concept through execution
  • Set the creative bar and manage relationships with designers, contractors, and agency partners

Requirements

  • 5 to 8 years of brand design or creative direction experience at a high-growth startup or at an agency working with B2B tech clients
  • A portfolio showing range: opinionated brand design work and practical, conversion-driven marketing assets
  • A genuine AI adopter mindset: you\'ve integrated AI tools into your workflow, you know where they accelerate your work, and you\'re actively exploring what\'s next
  • Strong strategic instincts and the ability to translate ambiguous inputs into clear creative direction
  • Proficiency with the full Adobe and Figma suite; motion/video experience is a plus
  • Experience building and documenting design systems that hold up under real-world team usage
  • High ownership orientation: you move fast, make judgment calls, and know when to ask for alignment versus just shipping
  • Collaborative by default: you take feedback well, give it generously, and bring stakeholders along without designing by committee

Benefits

  • Generous medical, dental, and vision benefits
  • Paid company holidays, sick time, and unlimited time off
  • Monthly credits to spend on each: professional development, general wellness, Assembled customers, and commuting
  • Paid parental leave
  • Catered lunches every day (M-F) and fully stocked kitchen
  • 401(k) plan enrollment
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Assembled

Industry leaders like Etsy, Robinhood, and Stripe trust Assembled to provide customer-facing AI agents and workforce planning at scale. We automatically resolve millions of interactions through chat, email, and phone while optimizing staffing for hundreds of thousands of support professionals. Our mission is to elevate customer support through AI-powered software that makes life easier for customers and employees.

Founded in 2018
San Francisco, California, USA
157 employees (15 in marketing)
www.assembled.com

Salaries

Posted range

$150K/yr – $190K/yr

Taken straight from the job posting.

See all Assembled salaries
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Brand Designer

Assembled · San Francisco, CA · On-site