Responsibilities

• Travel to card shows, conventions, and industry events approximately once per month
• Set up, manage, and operate company booths at events such as Collect-A-Con
• Represent the HiROQUEST brand professionally and enthusiastically
• Educate customers and attendees about the company, products, lore, and characters
• Build and maintain relationships with collectors, customers, and partners
• Process and manage Purchase Orders (PO) and Sales Orders (SO)
• Support inventory tracking and operational coordination
• Organize and maintain digital and physical documentation
• Coordinate cross-functionally with internal teams and external vendors
• Manage and grow social media channels including Instagram, TikTok, and Discord

Requirements

• 2+ years of experience in operations, community management, marketing coordination, brand support, or related roles
• Strong organizational and project coordination skills
• Experience managing social media platforms and online communities
• Comfortable writing social copy, product descriptions, and community communications
• Ability to multitask and adapt in a fast-growing startup environment
• Strong communication and relationship-building skills
• High sense of ownership, initiative, and accountability
• Passion for anime, trading cards, collectibles, gaming, or pop culture strongly preferred
• Experience attending or working conventions/card shows is a plus
• Familiarity with Discord, TikTok, Instagram, and website/content management tools preferred

Preferred

• Portfolio or examples of previous content, social media, creative work, or community engagement projects encouraged