Responsibilities

• Maintain brand messaging, reference materials, approved assets, and communication guidelines.
• Coordinate brand or community content across digital channels and campaign touchpoints.
• Monitor audience questions, feedback, comments, and recurring themes and route issues appropriately.
• Support brand campaigns, launches, partnerships, or community initiatives with organized timelines and assets.
• Track basic engagement, brand, or community metrics and prepare recurring summaries.
• Review customer-facing materials for consistency with approved brand voice and messaging.

Requirements

• Strong written communication, organization, customer awareness, and brand judgment.
• Comfort using social, content, collaboration, spreadsheet, and reporting tools.
• Ability to maintain consistency across multiple assets and channels.
• Good judgment when handling public or community-facing communication.
• Attention to detail when reviewing brand language, assets, and campaign materials.
• A pre-employment background check is required.