Responsibilities

• Seller Events and High Velocity Events: Own end to end communications strategy for Amazon's highest stakes seller moments: Prime Day, Prime Big Deal Days, Black Friday/Cyber Monday, Holiday, and Seller Events (New Seller Summit, Seller Growth Summit, Amazon Accelerate)
• Drive dynamic, personalized communication plans that adapt based on each seller's readiness and context
• Lead multi channel event playbooks and cross functional coordination with partner teams
• Own Accelerate scripting and event content strategy
• Strategic Communications Management: Own the writing, execution, and amplification of all strategic communications across internal seller facing and external audiences
• Lead mass, high impact communications including policy launches, fee announcements, enforcement messaging, and major product launches, working upstream with product and policy teams from the earliest stages of development
• Own Amazon's seller related external communications strategy in partnership with PR and SER, including proactive and reactive media inquiries and executive thought leadership
• Manage the monthly external seller communications mechanism providing L10 level visibility into the upcoming calendar of key announcements across the seller business
• Lead an editorial team managing Tier 1 and Tier 2 communications at scale
• Product Marketing, GTM, and Creative Content: Own the full lifecycle of how Amazon brings seller facing products and programs to market, from defining what we communicate, to whom, when, and through which channels

Requirements

• 12+ years experience in product management, communications, content strategy, or a related field
• 8+ years of people management experience, including managing managers
• Experience setting multi-year strategy and driving organizational transformation at scale
• Track record of owning and delivering against executive-level goals (VP/SVP visibility)
• Experience leading cross-functional initiatives spanning 10+ partner organizations
• Demonstrated ability to make high-stakes judgment calls on sensitive communications with direct reputational, financial, and trust consequences
• Experience building and scaling governance models, platform migrations, or operating model transformations
• Bachelor's degree

Preferred

• Experience in seller/merchant ecosystems, marketplace platforms, or two-sided marketplaces
• Background in both strategic communications and product management
• Experience with AI-powered content personalization, communications automation, or channel orchestration at scale
• Track record of driving cultural shifts across large, distributed organizations
• Experience managing organizations of 50+ across multiple functions (communications, product, marketing, program management)
• MBA or advanced degree

Benefits

• Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.