Bilingual Project Lead, Campaign Operations
Memphis, TN (On-site)
Posted 3 months ago
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Job Description
Bilingual Project Lead, Campaign Operations
Caissa Public Strategy
5100 Poplar Ave
, Suite 1720
Memphis
, Tennessee
38137
(901) 522-1030
Location:Memphis
Hours:Salary
Contact:Deja Redmond
Category: Education
Posted:Apr 15, 2026
Updated:Apr 16, 2026
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Position Summary
Mission
As a Project Lead, you will oversee daily operations for assigned campaigns—tracking progress in real-time, removing barriers when we fall behind, and resolving the issues that prevent students from getting into seats. Success is measured in one thing: verified students enrolled and attending. You will own the day-to-day problem-solving and accountability required to hit enrollment targets. Fluency in more than one language is a significant advantage and is highly valued in this position.
Key Responsibilities
Monitor verified student enrollment and ensure data is clean, accurate, and auditable.
Report to leadership with clarity: where we stand, what's working, what isn't, and what we're doing about it.
Track and manage project deadlines and deliverables.
Identify and remove enrollment barriers. When field reports back "parents won't enroll because [transportation/schedule/placement/paperwork]," you don't accept that as the final answer.
You escalate to the right people, connect dots between teams, and drive toward a solution—same day when possible.
You connect the right teams across operations, data, field, and district partners to move toward solutions.
Ensure regular audits of enrollment data, call quality, outreach verification, and field team compliance.
Ensure all data submissions are accurate and timely before sending them to districts or for invoicing.
Oversee canvas and field operations for your assigned districts, ensuring goals are met.
Determine innovative ideas to ensure your targets are met.
What You'll Need
Proficiency with spreadsheet software (Excel, Google Sheets) and project management tools
Ability to work in a fast-paced environment with project end dates
Strong writing and communication skills
Highly organized with excellent attention to detail
Reliable transportation and flexibility for occasional travel during peak campaign windows
Weekend and evening availability on a rotating basis during campaign phases
Experience Requirements
- Running or supporting campaigns with daily/weekly “win numbers” (political field, GOTV, public benefits enrollment, etc.). Working toward measurable goals and performance metrics with an end date. Identifying problems, escalating fast, and driving toward solutions. Data verification, quality assurance, or audit work. Coordinating across teams and departments to solve blockers. Fast-paced environments where priorities shift and you adjust quickly.
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Latino Memphis
For many Latinos living in Memphis, Latino Memphis is the first step in their pursuit of a better life for themselves and their families. For others, we are the only place they can turn to for assistance with health, education, and other basic services.More and more Latinos are making Memphis their home every year. Over 80,000 Latino Memphians currently live, worship, work, study, and have fun here. As the primary provider of services to this community, we have dedicated ourselves to the idea that every Latino Memphian should have the opportunity and resources to become an engaged and active participant in making our city great. This means providing educational and career advancement opportunities, connecting clients to needed services, ensuring families are safe, and encouraging engagement between and among people of all backgrounds and ethnicities.Latino Memphis offers services through these key programs: El Centro - offers access to information & referral servicesDerechos - is the Immigrant Rights Defense Center offering legal immigration servicesTu Voz - offers a voice through policy and community outreachTu Salud- is focused on implementing health and nutrition initiativesPuentes - home study and post release services for unaccompanied minorsTrafficking Victim Assistance Program - provides case management and resources to these resilient individualsFinancial Empowered Network - based on helping the community to reach tools, Knowledge and awareness about financial healthSenderos - focuses on workforce development and digital literacy courses
