Client Services & Office Administrator (Part-Time English/Spanish)

Angela Asido Insurance Agency – Farmers Insurance

We are looking for a motivated, bilingual (English/Spanish) individual to join our growing Farmers Insurance Agency in a part-time capacity. This is more than just a job — it's a launching pad. The right candidate will grow alongside our agency, with a clear path toward becoming a licensed insurance professional.

No insurance experience or license is required to start. What matters most is your drive, professionalism, people skills, and willingness to learn and grow.

What You'll Do

Client Services

• Be the friendly, professional first point of contact for clients calling, texting, emailing, or walking into the agency — in both English and Spanish
• Assist clients with policy questions, billing inquiries, coverage concerns, and general agency needs
• Help Spanish-speaking clients navigate their insurance needs with clarity and confidence, serving as a trusted bridge between the client and the agency
• Follow up with clients on renewals, outstanding documents, and policy changes
• Support client retention through consistent, caring communication

Office Support

• Help keep the office running smoothly by managing files, correspondence, scheduling, and daily administrative tasks
• Maintain accurate client records in the agency management system
• Assist the agent and team with reports, mailings, marketing projects, and other operational needs
• Help coordinate client outreach, referral follow-ups, and community engagement efforts

Your Growth Path

This role is intentionally designed as a stepping stone. Here's what that looks like:

• Start part-time — learn the agency, the clients, and the industry
• Obtain your Property & Casualty (P&C) license — we'll support you through the process (required for advancement)
• Grow into a full-time role — demonstrate your value and transition into a licensed agent or service representative position within the agency

We invest in people who invest in themselves. If you're hungry to build a career in insurance and financial services, this is the opportunity.

What We're Looking For

• Bilingual fluency in English and Spanish — required
• Strong communication and interpersonal skills
• Friendly, professional, and dependable
• Organized, detail-oriented, and able to manage multiple tasks
• Comfortable with basic computer use (Microsoft Office, email, and web-based applications)
• No insurance license required to start — but must be willing to obtain a P&C license to be considered for advancement
• Prior customer service or office experience is a plus, but not required

Position Details

• Type: Part-Time
• Expected Hours: 20 per week
• Typical Schedule: Monday–Friday, approximately 9:00 AM–1:00 PM, with some flexibility based on agency needs
• Language Requirement: Bilingual English/Spanish
• License Requirement: Not required to start; P&C license required for promotion and full-time consideration
• Compensation: $17–$20 per hour, depending on experience
• Growth Opportunity: Clear pathway to a full-time licensed agent or service representative role

Benefits

• Flexible Schedule
• Paid Time Off
• Employee Discount

Pay: $17.00 - $20.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Work Location: In person