Benefit Communications Manager

Responsibilities

• Employee Experience: Design clear, empathetic communications (guides, microsites, FAQs, campaigns) that simplify complex topics and promote benefit understanding and utilization. Partner with key colleagues (legal and corporate communications) on communications to ensure compliance and coordination with corporate wide communication expectations.
• Benefit Subject Matter Expert: Serve as a go-to resource for explanations of what is offered within our programs, either through written communications or in employee meetings or presentations.
• Standard annual communications projects: Review, update and project management of new hire materials, open enrollment materials, Summary Plan Description updates, compliance mailings, etc.
• Project and Implementation Leadership: Build and drive project plans, timelines, and stakeholder alignment for plan changes, new program implementations and benefit vendor transitions.
• Manage Vendor Partner Communications: Work with vendors to understand what materials they have that can be leveraged for our benefits communications. In some cases, the vendors may be in charge of fulfillment, in which your role is to project manage the communication project, including review of draft materials and coordinating with IT and corporate communications as needed if the communications will be via email.
• Job Scope: Reports to the Director Benefit Strategy and Administration.
• Must be able to work independently and use good judgement on what decisions require supervisor or leadership input.

Requirements

• 4-year degree with a minimum of 7 to 10 years at large complex organizations working with employee benefit plans and/or writing corporate communications
• Proven successful experience with detailed project management and change management
• Strong general communication and presentation skills
• Strong leader with the ability to motivate others to work toward a shared business vision
• Ability to prioritize and handle multiple tasks in a demanding work environment is essential.
• Ability to learn and apply knowledge as needed around complex plan design variations for different employee groups.

Preferred

• Work history focused on communications and change management specific to employee benefit plans, including health and welfare, 401(k) and pension
• Experience communicating and understanding complexities with organizations with multiple unions
• Understanding of employee benefits regulatory requirements
• Experience implementing or communicating implementations of new employee benefit programs or vendors

Benefits

• Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $107,200.00/Yr. – $147,400.00/Yr.
• Annual Bonus for eligible positions: 20%
• 401(k) match and annual company contribution
• Medical, dental and vision insurance
• Life and disability insurance
• Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
• Employee Assistance Program and resources for mental and emotional support
• Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
• Referral bonus program
• And much more