We are expanding our team! Here at Bayer, a Service Advisor handles various duties and responsibilities for the car dealership and its customers. Their main role is in a customer services capacity, ensuring that the dealership’s customers are satisfied with the services they receive. Service Advisors handle responsibilities that also include:

• Welcoming customers and explaining the services that the car dealership offers them
• Listening and documenting customers’ car problems and passing the information to the mechanics
• Consulting with mechanics about repairs and possible alternatives to expensive work
• Answering questions about service outcomes (after consulting with the mechanic if necessary)
• Liaising with customers and mechanics to schedule car check-ups and service appointments
• Advising customers about warranty protections and potential cost savings
• Estimating car repair costs and the time it will take for repairs to be completed
• Helping customers decide between part exchanging a car and fixing it through the workshop
• Finding new customers and marketing the car dealership services to them
• Verifying if the cars brought to the dealership have insurance coverage
• Testing drive cars to confirm repairs have been done correctly
• Resolving possible customer complaints after repair services are offered

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Service writing: 1 year (Required)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Comanche, TX 76442: Relocate before starting work (Required)

Work Location: In person