Associate Social & Community Manager

Responsibilities

• Work with leadership to establish guidelines and build a Content Creator Program around them. You will be responsible for coordinating and reviewing applications, conducting background checks, and onboarding Creators into the program.
• Make sure Content Creators know what’s coming, when they can share it, and where to find assets. Bring their feedback and ideas back to the team regularly.
• Own the social posting calendar. When a release date changes, proactively update the calendar and handle & inform all dependencies that rely on it.
• Coordinate social media content preparation from briefs, feedback, to approved assets, across internal teams and external vendors.
• Work with our Discord Moderation team on announcements, behind-the-scenes teasers, and finding fan creations to share. Escalate recurring community questions and ideas to the right people at the Studio.
• Give the team short, regular recaps of social and creator performance, pairing analytics with anecdotal feedback.

Requirements

• You have helped run a social account or online community and can show us work you personally handled.
• You have strong communication & writing skills and understand understand how fans use YouTube, TikTok, and Discord.
• You are extremely organized and can keep a calendar moving across multiple teams and external partners. If a scheduled post moves from Friday to Monday, you update the calendar, reschedule the posts, check the translated versions, and confirm all dependencies are handled proactively.
• You’re comfortable talking to creators, fans, and colleagues and possess strong judgment. You can handle unreleased content carefully, always follow up when an answer is promised, and know when to escalate an issue.
• You have at least basic video editing skills, including adapting footage into different formats for different platforms.

Preferred

• A personal connection to Dandy’s World or personal experience in a gaming, animation, anime, or other character-driven fandom.
• Familiarity with social scheduling tools and shared calendars in Notion, Trello, or Google Sheets.
• Experience analyzing YouTube and/or TikTok analytics to understand what works and what doesn’t.
• Experience supporting a content creator program.
• Experience turning irl event footage into social content.
• Experience coordinating social posts across multiple languages.

Benefits

• - a meaningful annual bonus based on Studio performance