Responsibilities

• Oversee, advise, or assist in management of key accounts by building client relationships and managing project delivery as needed to ensure client retention and/or expansion.
• Support business development team on RFP’s, provide strategy PowerPoint presentations, and written proposals as needed. Support Account Directors and Strategists on upsells, program expansions, account cross-sells, or addendums for existing clients.
• Provide guidance through strategic and tactical input to team members for successful execution of SEO program or projects.
• Analyze performance data and help develop key insights for quarterly and annual business reviews for key accounts.
• Work closely with Account Directors and Strategists for SEO strategy alignment with client goals.
• Work closely with our Director of AEO/GEO to implement AI search (Answer Engine and Generative Engine Optimization) recommendations alongside SEO strategy; while this role's primary focus is SEO, you will partner closely with our AI search practice to deliver well-rounded organic results for clients.
• Work closely with Business Development and Sales in developing SEO program or project plans and scope definitions.
• Support execution of strategies as needed for SEO clients.
• Review proposals and SOWs to ensure technology fees and resource hours are accurately scoped before Channel Director(s) approval and delivery to clients.
• Ensure accurate account resource time tracking across the organic services Channel; review tracked resource hours to ensure that execution time is within the expected ranges and recommend scope updates as needed.

Requirements

• 7+ years of experience in organic search engine marketing, agency experience preferred
• Expert ability to plan and execute strategically to drive growth for both our clients and the company
• Proven team leadership and management experience with ability to grow direct reports
• Excellent interpersonal skills with ability to interact with people at all levels of an organization, fostering strong cross-functional teamwork and positive attitudes
• Strong project management and organization skills, ability to prioritize and manage multiple teams and projects
• Excellent verbal and written communication skills, with proven ability to speak and write persuasively in marketing and interpersonal contexts, including in pitches and c-suite meetings
• Strong proficiency in the Microsoft Office Suite: particularly Excel and PowerPoint
• Expert knowledge of standard and enterprise SEO tools, including GA4, Google Seach Console, enterprise crawlers such as Botify, Screaming Frog, Content King, Moz (including STAT), Conductor Searchlight and/or BrightEdge, SEMrush, Ahrefs, etc.
• Proficiency in HTML preferred

Benefits

• Paid time off that includes Unlimited Vacation Time, Annual Sick Days, Mental Health Days, and Holidays
• Dental, Vision, and Health Insurance
• 401(k) with a company match program
• Paid Parental Leave