Associate Manager of Product Communications & Strategic Initiatives |Hybrid| Reston, VA

Responsibilities

• Our teams build and support intelligent platforms that empower institutions to deliver personalized learning, streamline operations, and expand access to education globally.
• The Associate Manager of Product Communications & Strategic Initiatives will play a key role in scaling the execution of high-priority work led by Product & Technology leadership helping ensure initiatives and communications are coordinated, tracked, and move forward effectively.
• Identify and implement process improvements to enhance team productivity. Facilitate cross-functional collaboration and communication between departments. Support project tracking and status updates across multiple initiatives.
• Support cross-functional initiatives from concept to execution, ensuring alignment across product, go-to-market, finance, and operations. Track progress against strategic objectives and surface risks, tradeoffs, and early dependencies for Leadership team
• Support leadership effectiveness by helping organize priorities, manage follow-through, and ensure key workstreams are progressing as expected.
• Use AI to support organization, tracking, and communication workflows, and automate repetitive operational tasks so time is spent on higher-value execution.
• Utilize AI tools to optimize workflows and improve execution efficiency. Champion the adoption of new technologies that improve team coordination, communication, and operational execution.
• What you will bring

Requirements

• 2+ years of experience in communications, marketing, project coordination, business operations, agency environments, or similar roles within a fast-paced organization.
• Exceptional written and verbal communication skills, with the ability to translate complex technical concepts into clear, compelling messages for diverse audiences.
• Strong organizational and project management skills with the ability to manage multiple priorities, stakeholders, and deadlines simultaneously.
• Experience supporting cross-functional initiatives and collaborating effectively across teams to drive execution and operational excellence.
• Proficiency with productivity and collaboration tools such as Microsoft 365, Copilot, Concur, and related workplace technologies.
• Strong attention to detail, problem-solving capabilities, and a proactive, customer-focused mindset.
• Interest in technology, product development, and helping communicate product strategy, innovation, and organizational priorities.
• Ability to thrive in a dynamic environment while supporting executive-level communications, strategic initiatives, and special projects.

Preferred

• Extra Credit: Experience in product marketing, corporate communications, public relations, customer communications, agency environments, or related fields.
• Extra Credit: Familiarity with SaaS, technology, higher education, or software organizations.
• Extra Credit: Understanding of the software development lifecycle (SDLC), Agile methodologies, or product development processes is a plus.

Benefits

• Comprehensive health coverage: medical, dental, and vision
• Flexible time off
• Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
• 401k w/ match & BrightPlan - to help you save for the future
• Parental Leave
• 5 charitable days to support the community that supports us
• Telemedicine
• Wellness
• Headspace Care (mental health)
• Wellbeats (virtual fitness classes)
• RethinkCare & Wellthy— caregiver support
• Diversity and inclusion programs which provide access to internal employee resource groups
• Employee referral bonuses to encourage the addition of great new people to the team
• We Foster a learning culture with:
• Education Assistance Program
• Professional development opportunities
• LinkedIn Learning