Ellucian logo
Ellucian

Associate Manager of Product Communications & Strategic Initiatives |Hybrid| Reston, VA

Reston, VA (Hybrid)

Salary Not AvailableMid Level2+ years expFull time

Posted 4 months ago

Job Summary

Own cross-functional orchestration and process optimization to accelerate execution, with a focus on AI enabled workflows and strategic initiative tracking.

  • Own and optimize cross-functional collaboration and priority tracking for multiple initiatives.
  • Lead AI enabled workflow automation to reduce repetitive tasks and improve execution speed.
  • Surface risks, dependencies, and tradeoffs for Leadership and align product, GTM, finance, and operations around strategic objectives.

Job Description

Responsibilities
  • Identify and implement process improvements to enhance team productivity.
  • Facilitate cross-functional collaboration and communication between departments.
  • Support project tracking and status updates across multiple initiatives.
  • Support cross-functional initiatives from concept to execution, ensuring alignment across product, go-to-market, finance, and operations. Track progress against strategic objectives and surface risks, tradeoffs, and early dependencies for Leadership team
  • Support leadership effectiveness by helping organize priorities, manage follow-through, and ensure key workstreams are progressing as expected.
  • Use AI to support organization, tracking, and communication workflows, and automate repetitive operational tasks so time is spent on higher-value execution.
  • AI & Technology Enablement & Decision Intelligence Utilizes AI tools to optimize workflows and improve execution efficiency. Champion the adoption of new technologies that improve team coordination, communication, and operational execution.
  • The Product Communications & Strategic Initiatives Coordinator, will play a key role in supporting leaders who drive this mission forward—connecting strategy, technology, and academic transformation.
Requirements
  • 2+ years of experience in communications, marketing, project coordination, business operations, agency environments, or similar roles within a fast-paced organization.
  • Exceptional written and verbal communication skills, with the ability to translate complex technical concepts into clear, compelling messages for diverse audiences.
  • Strong organizational and project management skills with the ability to manage multiple priorities, stakeholders, and deadlines simultaneously.
  • Experience supporting cross-functional initiatives and collaborating effectively across teams to drive execution and operational excellence.
  • Proficiency with productivity and collaboration tools such as Microsoft 365, Copilot, Concur, and related workplace technologies.
  • Strong attention to detail, problem-solving capabilities, and a proactive, customer-focused mindset.
  • Interest in technology, product development, and helping communicate product strategy, innovation, and organizational priorities.
  • Ability to thrive in a dynamic environment while supporting executive-level communications, strategic initiatives, and special projects.
Preferred
  • Extra Credit Experience in product marketing, corporate communications, public relations, customer communications, agency environments, or related fields.
  • Familiarity with SaaS, technology, higher education, or software organizations.
  • Understanding of the software development lifecycle (SDLC), Agile methodologies, or product development processes is a plus.
Benefits
  • What makes #Ellucianlife: Comprehensive health coverage: medical, dental, and vision Flexible time off Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests 401k w/ match & BrightPlan - to help you save for the future Parental Leave 5 charitable days to support the community that supports us Telemedicine Wellness Headspace Care (mental health) Wellbeats (virtual fitness classes) RethinkCare & Wellthy– caregiver support Diversity and inclusion programs which provide access to internal employee resource groups Employee referral bonuses to encourage the addition of great new people to the team We Foster a learning culture with: Education Assistance Program Professional development opportunities LinkedIn Learning
Ellucian logo

Ellucian

Ellucian powers innovation for higher education, partnering with more than 2,800 customers across 50 countries, serving 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for students, faculty and staff.Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, including data-rich tools for student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian’s innovative solutions, vast ecosystem of partners and user community of more than 45,000 provides best practices leading to greater institutional success and achieving better student outcomes.

Founded in 1968
Reston, Virginia, USA
www.ellucian.com