Associate Director, PR & Communications

Boston, MA (Remote)

Salary Not AvailableSenior Level6+ years expFull time

Posted 3 months ago

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Job Summary

Drive and lead PR and communications for Nickerson client-partners as the Account Lead, shaping strategy, delivery, and client success.

  • Owns development of PR/communications strategies and oversees execution for client-partners.
  • Must-have: 6+ years of PR experience and proven ability to lead client-partner accounts.
  • Standout: Holds leadership role in an industry organization and active in quarterly networking.

Job Description

Responsibilities

  • Develop PR and communications strategies for Nickerson client-partners, overseeing Nickerson’s execution and implementation of those strategies
  • Serve as Account Lead and primary contact point for client-partner accounts
  • Oversee achievement of client-partner goals so they are met monthly
  • Manage all strategic initiatives on behalf of client-partners, overseeing team’s execution
  • Ensure accuracy of reporting, providing strategic oversight
  • Demonstrate client-partner satisfaction through no turnover on client-partner accounts managed, and advise when challenges with client-partner accounts occur
  • Manage account budgets, monitoring Forecast
  • Serve as main point of contact for client-partners during crises, including providing onsite strategic support when appropriate
  • Manage direct reports and be responsible for overall health of greater team
  • Oversee team adherence to company systems and best practices

Requirements

  • 6+ years of public relations experience or related field within the industry
  • Demonstrated ability to lead client-partner accounts
  • A proven record of placing clients in top tier media channels
  • Demonstrated ability to effectively manage external communications, public affairs, and media relations campaign development
  • Competence in Microsoft365 (Word, Powerpoint, Teams, etc.)
  • Previous experience with project management software (e.g. Asana, Monday, etc.)
  • Experience managing a CRM (ideally Salesforce)
  • Hold leadership role in at least one industry organization
  • Attend at least four networking events monthly
  • Source and close business development opportunities (at least one (1) a year)

Preferred

  • Previous experience with project management software (e.g. Asana, Monday, etc.)
  • Experience managing a CRM (ideally Salesforce)
  • Willingness to represent the agency at networking events, through professional memberships
  • Microsoft365 (Word, Powerpoint, Teams, etc.) a plus
Nickerson logo

Nickerson

Nickerson is a global, woman-owned full-service branding, marketing, and communications agency with collective expertise across the built environment. The Nickerson team elevates the experiential journey and serves as a trusted, global partner to elite, forward-thinking, responsible brands - collectively working toward a more sustainable future. Nickerson has earned numerous awards for our work, recognized for our creative and brand strategy, digital marketing campaigns, crisis communications, as well as media and public relations. We were recently recognized by the 2024 Hermes Creative Awards with a Platinum award for Branded Graphics Suite, as well as Gold award for Best Web Design. PRNews’ Top Woman Awards has recognized two members of our senior leadership team: Shannon Mulaire, Director of PR & Media Relations, in 2024, and Lisa Nickerson, CEO/Founder, in 2023. Living by our motto, “Don’t Get Ready, Be Ready,” we believe that preparation is the cornerstone of success. By staying informed about current trends, anticipating challenges before they arise, and communicating effectively as a trusted team, we foster new opportunities that strengthen our client-partners and communities, helping them to not just respond to the future but shape it.📞Main Line: 866.396.0281🚨Risk/Crisis Line: 781.980.7099

Founded in 2012
Boston, Massachusetts, USA
29 employees (8 in marketing)

Traffic Signals

Monthly Visitors
2.2K
Traffic Source Mix
Search
22.2%
Direct
36.8%
Referral
27%
Social
12.7%
Paid
1.2%

Headcount Trend

Current headcount: ~29

Marketing Team

Marketing Team Size
5 (17% of company)
Median Career Experience
13 years
Median Tenure
3 years