Responsibilities

• Oversee the event-related operations of the arena, including external rentals.
• Manage and execute assigned events to include logistics, vendors, branding, and setup/take-down.
• Ensure excellent communication and collaboration throughout the planning process with both internal and external constituents.
• Collaborate with the Executive Director to foster positive relationships with campus, governing bodies, and the City of Colorado Springs in support of marketing, coordinating, scheduling, and executing events in the arena.
• Manage all aspects of the arena in the absence of the Executive Director.
• Collaborate with the Assistant Director, Operations, on all event staffing needs, and provide clear information and feedback to staff as appropriate.
• Oversee the scheduling and management of the Chapman Community Room for both internal and external user groups. Ensure groups follow guidelines and serve as liaisons to campus partners, including Bon Appetit.
• Manage the Guest Services area during CC varsity game days, and support the Assistant Director, Operations, with other game day staffing and operational needs.
• Lead development and execution of all hockey-related purchases, including parking passes and credentials.
• Lead strategy and management of Ed Robson Arena social media platforms, collaborating with athletics and campus staff to cross-promote and highlight initiatives.

Requirements

• Bachelor’s degree plus a minimum of three years (or an equivalent combination of education and experience) of relevant professional experience
• ability to work flexible hours, including evenings and weekends, in a fast-paced environment
• fluency with technology platforms, including Microsoft Office Suite, Canva, JotForm, Adobe Suite, and social media platforms
• proven ability to create digital and video content, manage social media campaigns, and produce polished visual content
• strong business acumen, organizational, project management, and communication skills with keen judgement and attention to detail
• demonstrated ability to establish and maintain positive working relationships with diverse constituents from different cultural backgrounds
• ability to perform occasional heavy physical effort to move and set up equipment related to facilities, game-day operations, and similar activities

Benefits

• Medical, Dental, and Vision Insurance
• Paid vacation and sick time - accrual of 7.34 hours of vacation per pay period (176 hours, 22 days per year) and 4 hours of sick time per pay period (96 hours, 12 days per year)
• Paid seasonal breaks and holidays (20 days per year)
• 403(b) retirement plans where employees contribute 5% of pay and CC contributes 10%
• Tuition benefits for employee and eligible dependents
• Public Service Loan Forgiveness (PSLF) Assistance Program
• Wellness benefits include free access to the sports center, swimming pool, arts and crafts, outdoor programs, and financial consultants