Associate Director, Engagement Strategy at REMEDY EDGE™ NY | New York City, NY | $100/hr – $110/hr

Associate Director, Engagement Strategy

New York City, NY (Remote)

$100/hr – $110/hrSenior Level6+ years expTemporary

Posted 4 weeks ago

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Job Summary

Own the digital engagement and omnichannel strategy for healthcare clients, turning data into connected journeys and guiding client decisions across brands.

Digital/Engagement Strategy: Lead channel plays and plans aligned with business goals.
Omnichannel Planning: Map journeys, personalize, and analyze data to unify touchpoints.
Client counsel & leadership: Advise senior teams and steer engagements from an Engagement perspective.

Job Description

Responsibilities\n

Digital/Engagement strategy: Lead the development of channel strategies and tactical plans that meet our clients’ business goals, in partnership with brand strategy and creative teams
Omnichannel planning: Lead the development of omnichannel strategies that integrate customer journey mapping, personalization, and data analytics to deliver a seamless and engaging customer experience across all touchpoints
Client counsel and leadership: Work alongside senior account, creative, and brand strategy teams to steer the direction of our work from an Engagement perspective – and provide ongoing guidance and insight to clients about the best courses of action
Tactical ideation: Tease out the real why behind our clients challenges and guide the team in ideating initiatives that break through barriers and deliver on the key brands priorities in impactful and novel ways.
Innovation: Engage with emerging technologies and channels (AI, voice/audio tech, etc.) and identify opportunities for us to introduce new processes, partners, and tactics into our work, leveraging your strategic prowess to navigate it all
Thought leadership: Provide guidance on digital marketing trends, best practices, inspiration and proactive POVs on emerging channels or technologies to our clients and our agency.
Media integration: Bring working knowledge of media in the healthcare space to provide high level thoughts in plans and opportunities our media partners share

\nRequirements\n

Advanced-level thinking as a digital strategist with 6+ years of experience
Pharmaceutical and healthcare experience across HCP and patient
A solid, varied foundation in digital with fluency across CRM, web, mobile, OLA, and SEO/SEM
Proven ability to guide connected and personalized omnichannel marketing strategies (eg creating omnichannel experience maps, digital ecosystems, and journeys)
Experience creating dynamic and compelling presentations that deliver digital strategy and new thinking into a clear story, across the agency as well as with clients
The ability to turn data points into insights that lead to actionable recommendations
Fluency in digital and social analytics capabilities so that you can partner with our analytics team to set and evaluate KPIs
Fascination with the everchanging digital space – you don’t mind getting your hands dirty to experiment with new apps and technologies
An entrepreneurial spirt looking to continually grow and push things to new places
The ability to explain things others may not always fully understand in a way that gets them excited about a channel, tactic, or innovation opportunity

\nNice to have\n

Keen interest in emerging technologies.
Experience with healthcare marketing and digital strategy in a cross-functional team.

\nBenefits\n

Flexibility At Remedy Edge, we design work around people, not the other way around. Our flexible hybrid environment empowers teams to do their best work wherever it happens: in our NYC headquarters, at home, or alongside clients.
With intentional meeting-free time, seasonal flexibility, and modern ways of working, we give our people the space to think boldly, move faster, and stay at their creative edge.
Inclusivity Remedy Edge is an inclusive home for diverse voices, perspectives, and lived experiences. We believe the best ideas emerge when everyone is heard—and when the work reflects the real world it’s meant to change. By embracing difference, we sharpen our thinking, strengthen our creativity, and take on health’s hardest problems with greater clarity and humanity.