Responsibilities

• Oversee daily social media storytelling and supervise the Social Media Coordinator by providing creative direction, content guidance, and platform priorities
• Monitor content and social media performance metrics and provide insights and recommendations to leadership
• Work closely with internal teams and external agency partners to provide authentic frontline stories, testimonials, interviews, photography, and content resources for fundraising appeals, blogs, newsletters, campaigns, media opportunities, and donor communications
• Coordinate and manage storytelling requests across departments while balancing multiple projects and tight deadlines in a dynamic environment
• Collaborate across departments to strengthen alignment and participation in the storytelling process
• Conduct interviews and gather stories from clients, staff, volunteers, donors, and community partners with professionalism, compassion, and sensitivity
• Create written stories, videos, photography, and other multimedia content that reflect the dignity, hope, and transformation experienced through the work of Metropolitan Ministries
• Help develop inspirational campaigns and storytelling initiatives that strengthen awareness, engagement, fundraising, volunteerism, and community connection
• Contribute to departmental KPI goals and broader organizational objectives
• Stay informed on nonprofit communications, digital marketing, storytelling, social media, and emerging content trends and best practices

Requirements

• Bachelor’s degree in mass communications, journalism, marketing, English, or a related field
• Minimum of 4-6 years of work experience in content creation and storytelling
• Capturing, producing, and editing long-form and short-form video storytelling content
• Managing content calendars and supervising social media execution
• Strong practitioner in content creation and storytelling with the ability to execute in real time while understanding how content supports broader communications, fundraising, and engagement goals
• Exceptional writing, editing, interviewing, and storytelling skills with the ability to create compelling, emotionally resonant content across digital, social media, and fundraising platforms
• Proficiency with video editing platforms such as Adobe Premiere Pro, Final Cut Pro, CapCut, Motion Array, Canva, Adobe Creative Suite, or similar content creation tools
• Ability to capture high-quality photo and video content in fast-paced environments using mobile devices and/or professional camera equipment
• Strong understanding of social-first storytelling, including Instagram Reels, Facebook, TikTok, YouTube Shorts, and other emerging digital platforms
• Strong knowledge of video pacing, interview storytelling, captioning, basic audio editing, and platform-specific content formatting

Preferred

• Bilingual English/Spanish a plus

Benefits

• Salary: $60,000 - $65,000
• Group health, vision, and dental coverage at affordable rates, along with family coverage if you choose to purchase it.
• Preventative care is 100% covered (free) on all plans.
• PTO is offered to full-time and part-time employees.
• 11 days of PTO and 10 paid holidays annually.
• Option to participate in the 401K plan with employer match.
• $15,000 in employee Life Insurance paid for by Metropolitan Ministries.
• Employee Assistance Program
• Option to participate in supplemental group insurance plans at affordable rates.
• Tuition reimbursement program
• Training and career development.
• Discounted membership at the YMCA.