Responsibilities

• Develop and implement comprehensive communications and marketing strategies to support fundraising, awareness, and community engagement.
• In consultation with Advancement Team leadership, define MarCom team’s workload and scope
• Oversee brand management, storytelling, and content strategy across print, e-mail, and social media platforms.
• Oversee maintenance of the Samaritan House website and ensure content integrity and relevance
• Manage MarCom budget including ad buys, design, printing, and other contractor/vendor expenses.
• Collaborate closely with Advancement Team leaders and Executive Leadership to ensure cohesive messaging.
• Monitor and evaluate communications performance and audience engagement metrics.
• Along with VP of Advancement, serve as liaison to external PR Strategist.
• Coordinate volunteers’ work when needed.
• Support, assist and attend general Advancement department and agency events, activities and functions as needed.

Requirements

• Bachelor’s degree in Communications, Marketing, Journalism or Public Relations, or equivalent experience in lieu of education
• Minimum 7 years of experience in non-profit communication and/or marketing
• Minimum 3 years of experience in a strategic role
• Minimum 3 years of experience in supervision
• Experience working with or utilizing project management software (Asana)
• Knowledge, Skills, and Abilities including strategic communications expertise, brand management, messaging, and integrated communications planning

Preferred

• Experience in nonprofit or mission-driven communications, preferably in human services, housing and shelter services, or food security
• Experience managing or supporting the management of a marketing/communications budget
• Knowledge of trauma-informed and community-centric communications practices
• Strong project management, cross-functional collaboration, and organizational leadership skills
• Ability to translate complex programs and data into compelling, ethical, and human-centered stories