Responsibilities

• Develop clear, provocative insights grounded in qualitative and quantitative research
• Design and synthesize research approaches that move beyond summarizing findings to uncover actionable opportunity
• Translate audience understanding into positioning, messaging architecture, and narrative frameworks
• Develop inspiring creative briefs that maintain a clear strategic throughline from insight to execution
• Define the right business and brand problems before solving them, pressure testing assumptions and identifying whitespace opportunities
• Build and evolve customer journey maps grounded in belief and behavior change
• Maintain a thorough understanding of key client accounts, including therapeutic areas, audiences, and competitive set, and apply that understanding to brand strategy
• Own strategic input into annual brand planning and roadmap development for assigned accounts, not just participate in it
• Lead new business efforts through research, insight development, and strategic storytelling
• Represent Pivot's strategic point of view directly to senior client stakeholders, with the composure and credibility to be trusted without a more senior strategist present

Requirements

• Healthcare agency experience with Patient and HCP marketing experience required
• Experience working in a strategic role for rare disease is a plus
• Appropriate academic/research training (social science, marketing, communication, statistics, strategic planning)
• Must be willing to work in the office a minimum of two days per week