Responsibilities

• Builds relationships with mid to senior level stakeholders at clients; builds capabilities and serves as customer relationship manager
• Approves vendor selections and scopes; oversees the team meeting with vendors; brings own expertise to vendor selection
• Departmental standards and process are customized to fit the specific needs of assigned clients and are implemented across all campaigns; advises on and/or conducts advanced setup, troubleshooting, and optimization; vets vendor capabilities through RFIs and demos
• Leads design of reporting dashboards and develops presentations to ensure results are clearly communicated. Owns accuracy of all reporting
• Develops long-term solutions for clients including custom data management solutions and data solutions
• Tactically manages a small group of managers and/or professional employees; has responsibility for performance, development and coaching of direct team
• Adapts account plans and priorities to address resource and operational challenges
• Collaborates with partners/colleagues across functions and/or centers of excellence

Requirements

• Experience seeking and curating new business relationships and/or solutions; developing solutions using new or existing processes; and building team leadership qualities and soft skills needed to manage up/down/laterally (e.g., ability to navigate and be effective with multiple personalities)
• Knowledge of technology or measurement ad tech solutions, including platforms; examples include DV360, Adwords, The Trade Desk, Roku, Vistar, Facebook, Snapchat, etc.
• Intermediate to strong data analysis skills
• Ability to collaborate with partners/colleagues across functions and/or centers of excellence
• Accountability for the performance, development, and results of a small client account or across multiple accounts; leads account decisions, budget spending, and staffing
• Provides technical guidance to employees, colleagues and/or clients
• A history of team management/mentorship and a comfort with internal/external-facing communication

Preferred

• Anticipates, recognizes and clearly defines problems using various techniques to systematically analyze, weigh alternatives and propose solutions
• Managing existing business relationships, partnerships, and alliances internally and externally
• Assesses and ranks issues and tasks in order of importance for taking action

Benefits

• We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.