Associate, Builder AXP

USA (Remote)

$86K/yr – $119K/yrMid Level2+ years expFull time

Posted 2 days ago

Job Summary

Own the setup and validation of personalized journeys in Adobe Journey Optimizer and Experience Platform, collaborating with analytics, lifecycle, and channel teams to improve targeting, QA, and governance across campaigns.

Job Description

Responsibilities

Assist in configuring and testing personalized journeys/campaigns in Adobe Journey Optimizer based on NBA strategy
Support the data analytics team in building and validating audience segments in Adobe Experience Platform
Collaborate with lifecycle marketers and channel leads to activate journey/campaign logic and improve targeting
Conduct quality assurance across journey components including events, wait steps, personalization rules, and triggers
Build and maintain HTML-based email templates and other digital assets to support journey execution
Ensure HTML communications are responsive, accessible, and aligned with brand standards
Monitor journey/campaign performance and assist in resolving execution issues
Maintain documentation and contribute to platform governance and best practices
Participate in training and enablement efforts to expand AJO/AEP capabilities across the team
Help deliver personalized member journeys/campaigns that enhance engagement and satisfaction

Requirements

Bachelor’s Degree in marketing, business, or a related field or 1-3 years of experience working within a marketing campaign delivery team
1–2 years of experience in marketing operations, lifecycle marketing, or digital campaign support
Must have exposure to Adobe Journey Optimizer, Adobe Experience Platform, Salesforce or similar platforms
Beginner level or higher proficiency in HTML/CSS for email or web development
Strong attention to detail and ability to collaborate across technical and business teams
Interest or experience in working in agile-based pod environments

Benefits

Humana offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Humana

3.8 Glassdoor

Humana will never ask, nor require a candidate to provide money for work equipment and network access during the application process. If you become aware of any instances where you as a candidate are asked to provide information and do not believe it is a legitimate request from Humana or affiliate, please contact yourcareer@humana.com to validate the requestAt Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.

Founded in 1964

Louisville, Kentucky, USA

47K employees (1,304 in marketing)

careers.humana.com

69% recommend to a friend

72% CEO approval