Associate AD, Marketing and Fan Experience (HR title: Director, Athletics Communications)

Dallas, TX (On-site)

Salary Not AvailableSenior Level7+ years expFull time

Posted 3 months ago

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Job Summary

Drive SMU athletics marketing and fan-experience programs to boost attendance and revenue across ticketed and non-ticketed sports.

  • Own the year-long marketing and fan-experience plan for SMU athletics across ticketed and non-ticketed sports.
  • Must-have: Seven+ years in athletics with at least five in a department capacity.
  • Standout: oversight of three full-time staff, two graduate assistants, and a student intern program.

Job Description

Responsibilities

  • Create a comprehensive marketing and fan experience plan for the year.
  • Work with the strategic marketing and fan experience staff to implement promotional and marketing strategies to increase revenue, drive attendance and enhance awareness of athletic events and sports programs with a focus on ticketed sports.
  • Collaborate with ticket sales, ticket operations and creative strategy departments to maximize awareness and the fan experience for SMU Athletics.
  • Oversee and coordinate the efforts of marketing with outside vendors to enhance the gameday experience, ensure a unified brand, enhance revenue opportunities and maximize the fan experience.
  • Department liaison to Mustang Band & SMU Spirit Squads.
  • Oversee and manage three full-time staff members and two graduate assistants, along with a student intern program.
  • Oversee a plan to promote non-ticketed sports such as men's and women's soccer, men's and women's tennis to ensure equal promotion for Olympic Sports.
  • Collaborate with various internal and external stakeholders to encourage community involvement and athletics engagement with the goal of growing the SMU brand in Dallas.
  • The position requires regular evening and weekend work for events.

Requirements

  • Bachelor’s degree is required.
  • A minimum of seven years of work experience, with at least five years in an athletics department is required.
  • A minimum of one year of work experience managing/supervising a professional staff is also required.
  • Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies.
  • Must also demonstrate strong written communication skills.
  • Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions.
  • Must also have strong organizational, planning and time management skills.
  • Knowledge of and adherence to NCAA and conference rules and regulations as pertinent to the position are essential.

Preferred

  • Marketing and fan experience in a collegiate athletics department is strongly preferred.
  • Budget oversight experience desired.
  • Experience with Adobe Creative Suite, preferred.

Benefits

  • SMU offers staff a broad, competitive array of health and related benefits.
  • In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.
  • SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.
  • The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.
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Southern Methodist University

4.1 Glassdoor

A nationally ranked private university with seven degree-granting schools, SMU is a distinguished center for teaching and research located in the heart of Dallas. SMU’s 11,000 students benefit from small classes, leadership opportunities, international study and innovative programs.

Founded in 1953
Dallas, Texas, USA
6.3K employees (437 in marketing)
81% recommend to a friend
84% CEO approval

Traffic Signals

Monthly Visitors
2M
Monthly Google Ads Budget
$754.8K
Traffic Source Mix
Search
45.7%
Direct
48.9%
Referral
3.9%
Social
0.7%
Paid
0.7%

Headcount Trend

Current headcount: ~6.3K

Marketing Team

Marketing Team Size
338 (5% of company)
Median Career Experience
8 years
Median Tenure
3.2 years
Marketing Roles Posted (Last 30 Days)
2

Funding

Total Funding
$101.8M
Last Raise
$1.7M
Grant, 3 years ago

Funding History

  • Jun 2023
    Grant • $1.7M
  • Jul 2022
    Grant • $99.2K
  • Nov 2019
    Grant • $100M

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