Responsibilities

• Account Management Lead day-to-day management of client account. Coordinate between client stakeholders and align internal teams across the agency, ensuring deadlines for project scopes and deliverables are met and any potential barriers are proactively identified and addressed.
• Demonstrate on-going accountability by creating and managing project management materials, including status tracking documentation.
• Support vendor management related to database development, consumer research, and call center services.
• Help identify opportunities to expand scope of work with existing clients as part of business development.
• Serve as the primary point of contact for key client stakeholders, and coordinate with the internal team to ensure effective support and successful delivery of client engagements.
• Contribute to meetings and update clients on all activities.

Requirements

• Equivalent of three to five years of experience in healthcare strategy, preferably with a focus on strategic communications (and a desire to learn about managed care).
• Exceptional writing skills.
• Experience developing and executing integrated communications strategies, including media relations, brand awareness, and digital advertising.
• Intermediate Excel skills.
• Experience working in a Consulting Firm.
• Proven success in managing and growing client relationships in the healthcare sector, providing valuable strategic counsel and thoughtful materials creation.
• Understanding or a desire to learn managed care models, healthcare reimbursement, and regulatory landscape.
• Critical thinker and business savvy - desire to understand everything about the business of healthcare, the relationships between payors and providers, and the value that hospitals bring to communities.
• Strong strategic thinking and problem-solving skills, with the ability to develop innovative solutions tailored to client objectives.
• Excellent communication and presentation skills.

Benefits

• Competitive Salary
• Health, Dental and Vision benefit packages to fit all types of lifestyles
• Life, Short- and Long-Term Disability Insurance paid 100% by the company
• FSA / HSA Options
• 401(K) with a generous company match program
• Flexible Paid Time Off (aka- unlimited)
• Paid Parental Leave
• Hybrid and Remote work schedules available
• Employee Assistance Program (unlimited free telephonic counseling for a variety of issues such as mental health, financial support, and legal advice)
• Employee Referral Program