Associate Account Manager

Minneapolis, MN (On-site)

$53K/yr – $61K/yrMid Level1+ years expFull time

Posted 2 weeks ago

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Job Summary

Own client programs from strategic planning to delivery, manage relationships, and oversee cross-functional workflows, with emphasis on account leadership, client satisfaction, and governance.

Lead strategy development and client deliverables
Coordinate with PM, producer and teams to ensure on-time, quality delivery
Maintain strong client relationships and manage expectations to avoid surprises

Job Description

Responsibilities

Accounts
- Develop and create situation analysis, strategic guides, SWOT analysis, positioning analysis, marketing communications objectives, strategies and tactics and other strategic planning documents as necessary and appropriate to each client’s unique marketing strategies, goals, and objectives
- Create and present deliverables, presentations, and creative and production briefs for clients
- Learn each client’s business, including unique business goals and objectives
- Analyze client’s sales and communications efforts to develop ideas to improve effectiveness in market
- Depending on client, may be the primary point of contact for project engagements
- Handle details, including reports, agendas, billing, asset management, estimates, delivery, faxing, internal communications, proofing, etc., for the client.
- Work with project manager, producer, media and other staff to ensure timely, accurate delivery on all client jobs
- Track competitive communications and prepare analysis as needed
Client Relationships

Requirements

1-3 years in marketing/marketing communications/advertising in agency or client organization (agency preferred), or equivalent
B.A. in business (marketing preferred), journalism or liberal arts with strong business curriculum
Proficiency in Microsoft Office software
Creative problem solving and decision-making skills; excellent judgment
Strong client management, negotiation and troubleshooting skills
Demonstrated ability to handle high stress situations with effective results
Flexibility to work/communicate effectively with different types of people
Excellent attention to detail
Ability to deal with complex numerical situations
Excellent written and interpersonal communication skills

Preferred

Desire to learn, be continually challenged and grow

Benefits

We offer comprehensive benefits for eligible employees including medical, prescription, dental and vision insurance, 401(k) retirement savings, paid time off, holidays and additional benefits.

Quad

Quad (NYSE: QUAD) is a global marketing experience company that helps brands make direct consumer connections, from household to in-store to online. Supported by state-of-the-art technology and data-driven intelligence, Quad uses its suite of media, creative and production solutions to streamline the complexities of marketing and remove friction from wherever it occurs in the marketing journey. Quad tailors its uniquely flexible, scalable and connected solutions to clients’ objectives, driving cost efficiencies, improving speed to market, strengthening marketing effectiveness, and delivering value on client investments.Quad employs approximately 13,000 people in 14 countries and serves approximately 2,700 clients including industry leading blue-chip companies that serve both businesses and consumers in multiple industry verticals, with a particular focus on commerce, including retail, consumer packaged goods, and direct-to-consumer; financial services; and health. Quad is ranked as the 14th largest agency company in the U.S. by Ad Age (2023), and the second-largest commercial printer in North America, according to Printing Impressions (2023).For more information about Quad, including its commitment to ongoing innovation, culture and sustainable impact, visit quad.com.

Founded in 1971

Sussex, Wisconsin, USA

10K employees (1,327 in marketing)

www.quad.com