FREELANCE ASSOCIATE ACCOUNT DIRECTOR
Invisible North
New York City, NY (Remote)
$10K/mo - $11K/moAgencyContractSenior level6+ years exp.
5 days ago
Associate Account Director
Kansas City, MO
Salary Not AvailableFull time
Posted 7 weeks ago
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Job Description
Associate Account Director
The Associate Account Director at Signal Theory is responsible for building and maintaining great client relationships and leading a multidisciplinary team at the agency. A successful Associate Account Director is results-focused, understands the client’s and the agency’s business, and works in tandem with the Account Director to manage both client and team profitability. The Associate Account Director reports to the Account Director, and works with all disciplines throughout the agency to deliver remarkable work and guide the professional development of the team. The Associate Account Director is expected to demonstrate and inspire the highest standard of client service, communication and collaboration.
The Associate Account Director will:
- Own the most senior-level client relationships based on knowledge, trust and communication style.
- Build and maintain senior-level client relationships based on knowledge, trust and confidence.
- Regularly discuss agency performance with clients in order to ensure continuous improvement for the team.
- Challenge the team to bring solutions that tie directly to the client’s business objectives and demonstrate the agency’s core competencies.
- Be a strategic thinker, ask smart questions and lead by example, guiding the team to do the same.
- Maintain a keen awareness of the client relationship and agency work in order to proactively identify and resolve risk situations.
- Possess superior knowledge and understanding of the client’s brand(s), product(s), organization structure and general operations and share that information with the multidisciplinary team.
- Possess superior knowledge and understanding of the agency’s solutions, processes and best practices across all disciplines.
- Seek opportunities to collaborate with co-workers throughout the entire agency and drive the collaborative mentality across the team.
- Build close alignments with agency leaders in all disciplines to ensure the highest level of strategic and creative outcomes for the client.
- Work closely with the finance team to monitor and drive team profitability.
- Lead or support the client scope of work and compensation agreements.
- Proactively engage the Account Director; Senior Director, Account Management; Vice President, Account Management; and agency leadership to ensure appropriate awareness of client and team business priorities.
- Be a successful, connected manager who motivates members of his/her team to deliver their best and guide professional growth of all direct reports.
- Proactively identify and pursue growth opportunities for both client and agency business.
The requirements and experience the Associate Account Director should have:
- At least seven years of experience in an agency or relatable client environment.
- B2C marketing experience is helpful
- Bachelor’s degree preferred; marketing or communications emphasis preferred.
- Demonstrates Signal Theory’s Signals of Culture.
- Must have experience leading teams and managing people.
- This position is Kansas City-based.
HR Stuff
Exceptional benefits include:
- Up to $500 a year to put toward qualified wellness expenses, like your gym membership
- After one year, we’ll reimburse up to 50% of tuition costs for approved continuing education
- After eight years, enjoy a 4-week paid sabbatical, plus a $750 reimbursement for international travel
Of course, we also:
- Are an equal opportunity employer
- Provide health, dental and vision insurance
- Offer salaries commensurate with experience
- Offer both traditional and Roth 401k plans with employer matching
Signal Theory
Signal Theory is a brand development, marketing and design firm with offices in Kansas City and Wichita. Our job is to help people and brands connect in ways that mean something, which is more complicated than it sounds. But it starts with something very small – the act of signaling. Something every living organism, no matter the size or complexity – does each and every day, a million times over. Sometimes the signals are loud and clear. Sometimes they are subconscious and require some coaxing. In any regard, we exist to find resonance in the signals that flow between people and brands. Because that’s how you build trust, provide powerful solutions and say something that truly resonates.
