Responsibilities

• Serve as Growth team liaison to Poppy Ridge.
• Attend weekly staff meetings for both golf courses (Poppy Hills & including Poppy Ridge for consistency department communications) to coordinate support that is needed.
• Develop and maintain cooperative partnerships within the NCGA, Poppy Hills and Poppy Ridge communities.
• Assist the Senior Marketing Manager with Acquisition and Retention efforts for NCGA Membership.
• Support Poppy Holding COO and Senior Manager Marketing NCGA & PHI with planning execution, including testing of ideas. Includes but not limited to attending monthly content meetings, social media content creation, UGC & Influencer marketing coordination, website content, Poppy Ridge monthly newsletter, monthly blog content, video content, etc.
• Maintain all Poppy Ridge social media accounts (e.g. Facebook, Instagram, Threads, Tik Tok etc.) and responsible for minimum 2 posts per week to all platforms.
• Support reputation management and customer service in collaboration with the COO and General Manager by managing Google Business Profiles, Apple Business Register, and Yelp pages for Poppy Ridge Golf Course; oversee golfer satisfaction surveys, including preparing weekly and monthly summaries for property General Managers and responding to service recovery opportunities.
• Assist with in-house paid media creative and placements for NCGA and both golf courses. Responsible for preparing monthly marketing reporting and analytics.
• Prepare and distribute on-site marketing collateral for Poppy Ridge and support Loyalty Club marketing and engagement in coordination with the Head Pro/Director of Golf.
• Support marketing efforts for group events, including but not limited to golf tournament, member outings, golf clinics, and supporting Poppy Ridge Weddings/Banquets.