Responsibilities

• Assist the Community Manager with the overall management of the property, including but not limited to all financial and accounting aspects.
• Provide support in multi-family property leasing, marketing, and resident relations.
• Use the approved lease and credit reporting application.
• Process payments in accordance with company policy.
• Track late payments, apply late charges per policy.
• Send out late notices and inform Property Manager per policy.
• Handle NSF/returned checks per policy.
• Follow-up on delinquencies and collect by close-out date; process evictions per policy.
• Complete final account statements per policy.
• Send all collection files to appropriate agency within 30 days of move out.

Requirements

• High school diploma or equivalent required; college degree preferred.
• Knowledge and one year of experience in multi-family property management.
• Proficiency in using office equipment, property management software(s), as well as Microsoft Office.
• Supervisory skills sufficient to manage team members in the Community Manager’s absence.
• Must be able to read, write and communicate effectively.
• Basic knowledge of Fair Housing Laws, OSHA Requirements, EEOC Laws, and Local, City and State Ordinances.

Preferred

• National Apartment Leasing Professional (NALP) preferred.
• Certified Occupancy Specialist (COS) preferred.
• Tax Credit Specialist (TCS) preferred.
• Housing Quality Standards (HQS) preferred.
• Uniform Physical Condition Standards (UPCS) preferred.
• LIHTC training preferred.