Assistant Community Manager

Austin, TX (On-site)

Salary Not AvailableMid Level1+ years expOther

Posted 2 months ago

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Job Summary

Own end-to-end property operations and delinquency control for multi-family communities, focusing on payment processing, collections, and resident relations to protect cash flow and occupancy.

  • Lease & payments: manage lease administration, late notices, and charges in line with policy.
  • Delinquency & evictions: follow up on delinquencies, drive collections, and manage evictions through the judicial process.
  • Operations & owner-coverage: coordinate leasing, marketing, resident relations, and property management duties as needed.

Job Description

Responsibilities
  • Use the approved lease and credit reporting application.
  • Process payments in accordance with company policy.
  • Track late payments, apply late charges in accordance with company policy.
  • Send out late notices and inform Property Manager in accordance with company policy.
  • Handle NSF/returned checks in accordance with company policy.
  • Follow-up on delinquencies and make all collections by the established close-out date. Process all evictions and proceed through the judicial system in accordance with company policy.
  • Complete final account statements in accordance with company policy.
  • Send all collection files to appropriate agency within thirty (30) days of move out.
  • Assume Property Manager’s duties/authority in absence of immediate supervisor in accordance with company and property guidelines.
  • All functions related to multi-family Property Leasing