Responsibilities

• The Assistant Community Manager assists the Community Manager in supporting performance standards and maintaining all aspects of community operations.
• This individual works to develop, empower, and inspire associates toward the achievement of desired business outcomes.
• The Assistant Manager will be the “Manager on Duty” (MOD) in the absence of the Community Manager.
• The Assistant Community Manager may assist with scheduling and providing work assignments.
• This leader will consistently improve the sales process through guiding, coaching, and training Senior/Leasing Consultants.
• Warmly greet prospective residents and create a personal connection while determining needs and preferences
• Answer all incoming calls and handle accordingly, whether prospect call, resident issue, service request etc.
• Correctly complete all lease applications, assist with application verification, and notify prospective resident of results in a timely manner
• Call or visit competitive properties to update market survey on a monthly basis. Stay informed and aware of rents, specials and events promoted by competitors
• Enter accurate and timely data into appropriate information systems and prepare leasing reports for the Manager as requested. Manage Entrata tasks and leads daily

Requirements

• High School diploma or equivalent (GED), Bachelor’s degree preferred
• 2 years multi-family leasing or related property management experience or equivalent experience
• Commitment to, and passionate for, providing outstanding customer service
• Strong communication skills (written and verbal)
• Multi Family or related property management experience, retails sales or hospitality experience

Preferred

Benefits

• Competitive compensation
• Comprehensive medical, dental and vision
• Employer sponsored short and long term disability, Life and ADD insurance
• 401k with employer matching
• Paid time off benefits: Vacation, Sick, Holidays