Assistant Community Manager - Manhattan, NY (Murray Hill Tower & 300 East 39th)
New York City, NY (On-site)
Posted 6 weeks ago
Job Description
As an owner, developer, and manager of more than 180,000 apartment homes in major markets across the US, we have the scale to offer something most companies can't. At Vivmark, team members move up and across functions, markets, and disciplines, building lasting careers. We invest in team members' growth, development, and capabilities that make them and us better, and we hold ourselves to the highest standard as an employer.
The best people want to work here. We hope you're one of them.
We Offer: A competitive benefits package that supports your health, financial well-being, and work-life balance, including medical, dental, and vision coverage, a 401(k) with company match, paid vacation and company holidays, and exclusive team member housing discounts.
What You'll Be Doing
As an Assistant Community Manager, you will drive the entire sales process, building strong connections with prospects and residents, and delivering exceptional customer service to facilitate lease renewals, with a clear pathway for career growth towards a Community Manager position.
- Leading, mentoring, and training in sales, marketing, and customer service for a positive work environment
- Managing financial transactions, including payments and audits, for accurate resident file maintenance
- Utilizing effective selling techniques, maintaining comprehensive community knowledge, and contributing to marketing efforts.
- Explaining lease provisions, overseeing move-in activities, and conducting orientations for new residents
- Responding promptly to resident calls and emails, proactively address needs, and follow up on concerns
- Maintaining effective communication with maintenance staff, ensuring resident needs are met
- Proactively monitoring property trends for future occupancy needs
- Residential or commercial property management, hospitality, or retail experience
- Customer service and sales experience
- High School diploma or equivalent
- A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the team member will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role.
- Computer literacy and effective communication skills. Must be able to effectively communicate both orally and in writing in English for all work-related purposes.
- Knowledge of federal and state apartment housing laws
- Availability to work a flexible schedule, including weekends
- Team members, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems.
- Ability to use the computer effectively and read written communications. Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility. May be required to climb stairs depending on the property structure.
- For hourly roles: Team Members are eligible for overtime pay and performance incentives.
- The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications.
- Property Management expereince
- Leasing experience
AvalonBay Communities
At AvalonBay, we're driven by a bold purpose: creating a better way to live. We bring this to life by delivering distinctive living experiences that customers value, creating a workplace where associates thrive, and achieving superior results for shareholders.As a leading real estate investment trust (REIT), AvalonBay focuses on developing, redeveloping, acquiring, and managing high-quality apartment communities in some of the nation’s most desirable markets — including the Northeast, Mid-Atlantic, Pacific Northwest, California, Colorado, Texas, North Carolina, and Southeast Florida.Today, AvalonBay owns and operates more than 90,000 apartment homes across the U.S., with a continued focus on sustainable growth, innovation, and enhancing the lives of our residents. Recent Awards & Recognition:· USA Today Top Workplace 2025 · Washington Post Top Workplace 2025· Green Lease Leaders: Gold Landlord Award (2024)· Forbes Net Zero Leaders Top 100 (Inaugural List)· Human Rights Campaign: Equality 100 – Leaders in LGBTQ+ Workplace Inclusion (2023–2024)· Washington Business Journal: Greater Washington’s Top 50 Corporate Philanthropy
Salaries
Posted range
$30/hr – $33/hr
Taken straight from the job posting.
Links
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Assistant Community Manager - Manhattan, NY (Murray Hill Tower & 300 East 39th)
AvalonBay Communities · New York City, NY · On-site
