Apartment Leasing Agent - Experienced

We are seeking a customer-focused and energetic Leasing Agent to support leasing operations for our lakeside Class A apartment community in Robbinsdale, MN. Under the direct supervision of the Property Manager, the Leasing Agent will assist with day-to-day leasing activities including marketing support, lead follow-up, property tours, application processing, and resident move-ins.

This role is ideal for someone who thrives in a fast-paced environment, enjoys working with people, and is committed to delivering a high-quality leasing experience.

Key Responsibilities:

Leasing:

• Respond promptly to phone, email, and walk-in leasing inquiries.
• Schedule and conduct property tours for prospective residents.
• Present apartment units in a compelling, professional manner.
• Assist with collecting and reviewing rental applications, verifying applicant information, and preparing lease agreements.
• Support the Property Manager with lease signings and move-in coordination.
• Send and process renewal paperwork
• Set and maintain leasing goals and growth guidelines

Marketing & Outreach:

• Help maintain accurate and attractive online listings across multiple platforms.
• Distribute flyers and promotional materials as needed for marketing events or leasing initiatives.
• Participate in outreach efforts to attract new residents, including local networking and resident referral programs.
• Conduct market surveys to keep pulse on market rates and conditions and be able to prepare suggested rental rates
• Maintain updated leasing photos and videos for marketing purposes

Resident Relations:

• Provide excellent customer service to current and prospective residents.
• Assist with resident questions regarding availability, lease terms, amenities, and policies.
• Participate in new resident orientations and move-in walkthroughs as needed.
• Assist with resident events and outreach
• Support Property Manager with resident questions or concerns during leasing period
• Help grow company credit by obtaining Google Reviews

Administrative Duties:

• Maintain up-to-date records of traffic, leads, applications, and leasing activities in the property management system.
• Support lease renewal efforts and document tracking.
• Assist with scheduling inspections and ensuring units are ready for showing or move-in.
• Conduct routine property inspections to ensure buildings are kept up to standard and are presentable to prospects
• Implement, track, and maintain leasing checklists and audits to ensure leases are fully completed

Qualifications:

• 1-3 years of multifamily leasing experience required
• Strong communication, interpersonal, and organizational skills.
• Comfortable using property management software (e.g., Yardi, AppFolio, Entrata) and Microsoft Office Suite.
• Basic knowledge of Fair Housing laws and leasing compliance (training provided if needed).
• Professional appearance and demeanor with a high level of dependability.
• Ability to work weekends and occasional evenings based on leasing needs.

Compensation & Benefits:

• Hourly, with commission/bonuses based on leasing performance
• Health, dental, and vision benefits
• Paid time off and holidays
• Career growth opportunities

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• Health insurance
• Paid time off
• Vision insurance

Work Location: In person