Responsibilities

• Monitor and analyze brand perception, audience trust, credibility, and sentiment across communications channels (including social listening), stakeholder groups, and engagement activities.
• Conduct sentiment analysis, perception research, and audience intelligence assessments to identify trends, opportunities, and emerging risks.
• Evaluate the effectiveness of messaging strategies and assess alignment between intended communications objectives and audience perceptions.
• Track narrative shifts, reputation indicators, stakeholder concerns, and engagement patterns across digital, social, media, and stakeholder environments.
• Develop reports, briefings, dashboards, and executive summaries that communicate sentiment insights and brand performance clearly and effectively.
• Identify emerging issues, misinformation risks, reputation challenges, and audience concerns that may impact organizational objectives.
• Collaborate with communications, stakeholder engagement, outreach, analytics, and strategy teams to integrate audience insights into planning and decision-making processes.
• Support the development of brand health measurement frameworks, sentiment tracking methodologies, and audience intelligence programs.
• Analyze qualitative and quantitative data to identify drivers of trust, engagement, credibility, and audience behavior.
• Maintain sentiment tracking systems, monitoring methodologies, reporting standards, and documentation processes.

Requirements

• U.S. Citizenship: Must be a United States Citizen (required by government contract).
• Clearance Eligibility: Must be able and willing to obtain a U.S. Government Secret or Top Secret security clearance immediately upon employment.
• Background Screening: Must be willing to submit to a rigorous federal background investigation, which includes an in-depth review of personal finances, criminal history, employment history, and drug use.

Preferred

• Familiarity with APIs and programming language such as Python to enable data collection, analysis and presentation would be highly desirable
• Degree or relevant experience in Communications, Marketing, Behavioral Science, Sociology, Public Relations, Public Affairs, Analytics, Research, or a related field preferred
• Familiarity with brand health measurement, audience segmentation, behavioral analysis, communications analytics, or reputation management practices is preferred
• Experience supporting federal government, public affairs, strategic communications, stakeholder engagement, or mission-driven programs is preferred

Benefits

• Family & parental support
• 12 weeks’ full pay for Primary Carers and 6 weeks for Secondary Carers (after one year of service; return requirements apply for subsequent leave)
• Applies to birth, adoption, and surrogacy
• Up to 10 days’ paid fertility leave per year (5 per cycle)
• 2 days’ paid leave for new grandparents
• $2,500 annual interest-free parental loan
• $6,000 interest-free fertility treatment loan
• Healthcare & wellbeing
• Choice of three medical plans (HSA at $0 cost; EPO 75% employer funded; PPO 65% employer funded)
• 70% employer-funded dental and vision coverage