Americas Consulting Communications & Engagement Associate Director - Digital Campaigns & Platforms

Toledo, OH (Hybrid)

$131K/yr – $285K/yrSenior Level10+ years expFull time

Posted 1 hr ago

Job Summary

Own and evolve the internal digital communications strategy for Americas Consulting, leading multi‑channel campaigns, channel governance, and performance analytics.

  • Lead end-to-end digital campaigns aligned to business priorities
  • Oversee intranet, newsletters, webcasts, and emerging platforms
  • Define and monitor engagement metrics to drive continuous improvement

Job Description

Responsibilities

  • Lead execution and refinement of the internal digital communications strategy for Americas Consulting, aligned to broader Consulting Communications priorities.
  • Oversee core internal channels including intranet, newsletters, webcasts, podcasts, video and emerging platforms.
  • Drive continuous modernization of channel experience, usability and visual storytelling standards.
  • Establish and maintain channel governance and editorial discipline across digital touchpoints.
  • Design and lead end-to-end, multi-channel digital campaigns aligned to established Consulting business priorities.
  • Translate business objectives into immersive storytelling experiences that drive awareness, clarity and measurable engagement.
  • Partner with initiative leads to ensure campaigns support transformation milestones and growth initiatives.
  • Ensure consistent messaging reinforcement across digital channels.
  • Provide creative direction across digital content formats, ensuring high-quality, on-brand execution.
  • Partner with designers, agencies and content producers to deliver visually compelling assets.

Requirements

  • 10-12 years of experience in internal communications, digital engagement or employee experience
  • Bachelor’s degree required; advanced degree preferred
  • Experience leading digital content strategy in large, complex organizations
  • Demonstrated success delivering measurable engagement outcomes
  • Strong project management and stakeholder leadership capabilities
  • Experience managing agency and creative partnerships

Preferred

  • Experience supporting AI or digital transformation initiatives
  • Familiarity with change management principles
  • Experience modernizing communication platforms or ecosystems
  • Knowledge of professional services business environments

Benefits

  • We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $130,500 to $251,200. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $156,600 to $285,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
  • Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
  • Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
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EY

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EY is building a better working world by creating new value for clients, people, society, the planet, while building trust in the capital markets.Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.EY teams in more than 150 countries work across a full spectrum of services in assurance, consulting, tax, strategy and transactions, strengthened by sector experience and diverse ecosystem partners. Find out more about the EY global network: http://ey.com/en_gl/legal-statement

Founded in 1998
London, England, GBR
383K employees (6,865 in marketing)
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Salaries

Posted range

$131K/yr – $285K/yr

Taken straight from the job posting.

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