Responsibilities

• Discovery and Assessment: - Run AI Office Hours as a recurring forum where teams across the agency bring problems, questions, and ideas, and leave with a clear path forward.
• Manage AI project intake end-to-end: meet with teams, scope their needs, and translate fuzzy business problems into clear, actionable solutions.
• Audit existing processes across departments such as creative, copywriting, video production, strategy, research, analytics, media buying, and project management to identify where AI can improve efficiency, output quality, and strategic effectiveness.
• Build And Ship - Design and ship internal tools, AI agents, and automations end-to-end, from full-stack web apps to lightweight prototypes.
• Build production AI features end-to-end using frontier models from Anthropic, Google, and OpenAI, spanning prompt design and evaluation, agent orchestration, retrieval (RAG), tool use, multi-step pipelines, MCP servers, and emerging patterns like computer use, code execution, and long-running agentic workflows.
• Build and maintain the data and cloud infrastructure that AI applications depend on, including data warehouses, identity, and serverless deployments.
• Work alongside AI team to set technical direction, share patterns, and raise the bar on what we ship.
• Adoption And Iteration - Drive adoption through training, documentation, and ongoing iteration; measure what is working and retire what is not.
• Serve as a go-to resource for teams exploring AI-powered solutions, both inside and outside of Office Hours.
• Innovation And Strategy - Contribute to Boncom's evolving AI vision and roadmap alongside the AI team and leadership, and bring ideas to the table that stakeholders did not know to ask for.
• Track the AI landscape and translate it into practical opportunities for the agency.
• Work closely with leadership to explore strategic opportunities resulting from AI integration and their potential impact on creative and client work.