Responsibilities

• Act as the main day-to-day point of contact for a portfolio of affiliate clients, leading regular client calls, performance reviews and business reviews.
• Build trusted relationships with clients and understand their commercial objectives, challenges and growth priorities.
• Translate client goals into clear affiliate strategies, plans and measurable KPIs.
• Own program performance and proactively identify opportunities, risks and areas for improvement.
• Confidently present performance, insights, recommendations and strategy to clients and senior stakeholders.
• Manage multiple client programmes effectively, balancing competing priorities and deadlines while maintaining a high standard of delivery.
• Own and execute affiliate growth strategies across publisher recruitment, partner mix, commission structures, placements and seasonal trading periods.
• Recruit, activate and develop new partners across the full affiliate funnel.
• Build strong publisher relationships and negotiate placements, tenancies, commissions and other commercial opportunities to deliver revenue, ROI and profitability targets.
• Identify and develop opportunities to increase programme revenue, efficiency and incremental value.

Requirements

• 3+ years' experience in affiliate, partnership or performance marketing, ideally within an agency environment.
• Hands-on experience managing affiliate programmes through at least one major network or SaaS platform, such as Awin, impact.com, CJ, Rakuten Advertising.
• A proven track record of growing affiliate programmes through publisher recruitment, partner development and commercial negotiation.
• Strong client management skills, with confidence presenting performance, strategy and recommendations to senior stakeholders.
• Strong commercial and analytical skills, with the ability to build forecasts, interpret performance data and turn insights into action.
• Excellent Excel or Google Sheets skills, including the ability to work comfortably with large datasets, reporting and forecasting.
• Experience managing, mentoring or supporting junior team members, ideally within a distributed or multi-location team.
• Excellent organisation and communication skills, with the ability to manage multiple clients, priorities and deadlines simultaneously.
• Experience managing affiliate programmes across both UK and US markets.
• Experience or exposure to creator/influencer affiliate partnerships, performance PR or other emerging publisher models.