Advertising Operations Specialist at Hyperlocology | Huntersville, NC

Hyperlocology

Advertising Operations Specialist

Huntersville, NC (On-site)

Salary Not AvailableMid Level3+ years expFull time

Posted 3 months ago

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Job Summary

Drive cross-channel client value as a HYP Strategist, owning strategy, risk mitigation, and executive-facing collaboration to grow customer revenue.

Own cross-channel strategy development and risk mitigation for strategic accounts.
Must-have: 3+ years in SaaS/enterprise software with success/account management.
Standout: Experience coordinating multi-stakeholder executive relationships and driving business value.

Job Description

Responsibilities

Analyzing customer performance data and building executable, cross-channel strategies to grow their revenue and reach
Partner with CSM to understand their brand goals, assess their capabilities and provide recommendations to help them accelerate their business and technology objectives
Develop an understanding and knowledge of customer’s channel strategies, and guide best practices with our product
Proactively identify risks to the customer achieving their stated business goals and work to build a risk mitigation plan
Deliver business value and innovation to a customer’s business by understanding our customers’ key business challenges
Work collaboratively with the account team and HYP executives across the organization, effectively network within accounts from the Executive-Level down, in order to help customers achieve their objectives
Act as the liaison between Product and the Customer with a focus on feature collaboration and communicating the feature roadmaps in a balanced “one-versus-many” approach required by the SaaS model
Collaborate with customer’s relevant partners to achieve overall satisfaction with the solution and to create a trusted three way partnership between customer, partner, and HYP
Coaching the next generation of HYP Strategists on platform technologies and strategies
Ensuring customer satisfaction, growth and retention within customer portfolio

Requirements

3 years+ of professional experience, with 1 year+ of experience in SaaS/enterprise software, Success, Account Management/Ad Operations, Client Services &/or Digital Agency is required
Experience in digital channel marketing strategies and tactics; media and advertising (search & display) is required
Expert level of understanding in programmatic technologies, GMP (DV360, SA360, GTM, GA, CM) as well as other social and ecomm marketing platforms
Bachelors’ degree in a related field
Strong consulting skills and proven results working to drive business value for customers
Exposure to B2B & B2C business models
Ability to drive effective and influencing conversations across levels
Ability to quickly grasp explain technological and business concepts
Passion for marketing technology, working with cool people and making a true impact is an absolute must
Experience working with distributed teams required
Excellent verbal and written communication, and virtual customer-facing presentation skills
Ability to work independently and to collaborate effectively across functions as part of team in a matrix environment
Success working in a fast-paced, dynamic and creative environment with a rapidly growing company
Be awesome

Hyperlocology

Hyperlocology is an advertising platform for multi-location brands to centrally manage and analyze local advertising across the most powerful channels, with click-to-launch and customized options for franchisees to reach local audiences and drive more profitable sales.

Founded in 2017

Huntersville, North Carolina, USA

16 employees (4 in marketing)

hyperlocology.com